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~person:"Rapp, Reinhold"
~subject:"Germany"
~type_genre:"Sammelwerk"
~type_genre:"Thesis"
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Handbuch Relationship Marketing : Konzeption und erfolgreiche Umsetzung
Payne, Adrian
(
ed.
);
Rapp, Reinhold
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001355319
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Kundenzufriedenheit durch Servicequalität : Konzeption, Messung, Umsetzung
Rapp, Reinhold
-
1995
Persistent link: https://www.econbiz.de/10000913476
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