//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Senior, John"
~person:"Verhoef, Peter C."
~subject:"Firm performance"
~subject:"Meta-analysis"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundentreue"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Firm performance
Meta-analysis
Consumer behaviour
3
Customer retention
3
Konsumentenverhalten
3
Kundenbindung
3
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Marketing management
2
Marketingmanagement
2
Relationship marketing
2
Unternehmenserfolg
2
Confidence
1
Consumer confidence index
1
Customer Effort Score
1
Customer feedback metrics
1
Customer value
1
Kundenwert
1
Market research
1
Marktforschung
1
Measurement
1
Messung
1
Meta-Analyse
1
Net Promoter Score
1
Performance measurement
1
Performance-Messung
1
Product management
1
Produktmanagement
1
Verbrauchervertrauensindex
1
Vertrauen
1
consumer confidence
1
contractual settings
1
customer equity drivers
1
customer loyalty
1
meta-analysis
1
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Senior, John
Verhoef, Peter C.
Wiesel, Thorsten
2
Alexander, Tim
1
Almquist, Eric
1
Antov, Dimitar
1
Arnold, Mark J.
1
Beck, Joshua T.
1
Bindroo, Vishal
1
Block, Nicholas
1
Bongartz, Alina
1
Chang, Wen
1
Döscher, Kristian
1
Eisingerich, Andreas B
1
Fan, Mingyue
1
Fong, Cher Min
1
Green, Jason
1
Gurd, Bruce
1
Gwinner, Olivia
1
Haan, Evert de
1
Henderson, Conor M.
1
Henneman, Mark
1
Homburg, Christian
1
Huang, Zixuan
1
Lee, Chin-ling
1
Livne, Gilad
1
Ostic, Dragana
1
Ou, Yi-chun
1
Palmatier, Robert W.
1
Park, C. Whan
1
Park, Jason Whan
1
Perrien, Jean
1
Pillai, Rajani Ganesh
1
Pol, Gratiana
1
Qalati, Sikandar Ali
1
Qi, Xiaoxiao
1
Ricard, Line
1
Shi, Da
1
Shuibin, Gu
1
Silvestri, Cecilia
1
more ...
less ...
Published in...
All
Harvard business review : HBR
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The elements of value : measuring-and delivering- what consumers really want
Almquist, Eric
;
Senior, John
;
Block, Nicholas
- In:
Harvard business review : HBR
94
(
2016
)
9
,
pp. 47-53
Persistent link: https://www.econbiz.de/10011550434
Saved in:
2
The predictive ability of different customer feedback metrics for retention
Haan, Evert de
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
2
,
pp. 195-206
Persistent link: https://www.econbiz.de/10011337502
Saved in:
3
The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->