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~person:"Tronvoll, Bård"
~subject:"Kundenintegration"
~subject:"Produktentwicklung"
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Search: subject:"Value creation"
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Kundenintegration
Produktentwicklung
Value creation
10
Betriebliche Wertschöpfung
9
Customer integration
5
Service-Dominant Logic
4
Service-dominant logic
4
Customer value
3
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3
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3
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3
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2
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2
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2
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2
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2
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New product development
2
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2
Relationship marketing
2
Service quality
2
Theorie
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Theory
2
Value co-creation
2
resource integration
2
value co-creation
2
A4A relationships
1
Actors’ engagement
1
Beschwerdemanagement
1
Brand
1
Complaint management
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Consumer behaviour
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Tronvoll, Bård
Reichwald, Ralf
12
Piller, Frank T.
9
Hajli, Nick
8
Helkkula, Anu
8
Polese, Francesco
8
Ramaswamy, Venkatram
8
Bonamigo, Andrei
7
Grönroos, Christian
7
Carrubbo, Luca
6
Edvardsson, Bo
6
Ihl, Christoph
6
Vargo, Stephen L.
6
Babu, Mujahid Mohiuddin
5
Bruhn, Manfred
5
Busser, James A.
5
Cova, Bernard
5
Dey, Bidit Lal
5
Fließ, Sabine
5
Hadwich, Karsten
5
Hughes, Tim
5
Jaakkola, Elina
5
Jacob, Frank
5
Le Nguyen Hau
5
Mele, Cristina
5
Nambisan, Satish
5
Parida, Vinit
5
Perdue, Richard R.
5
Roy, Sanjit
5
Shamim, Amjad
5
Shin, Hakseung
5
Shulga, Lenna V.
5
Skålén, Per
5
Thaichon, Park
5
Akaka, Melissa Archpru
4
Alves, Helena
4
Andrade, Herlandí de Souza
4
Balaji, M. S.
4
Baumann, Jasmin
4
Buhalis, Dimitrios
4
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Journal of service management
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Marketing theory
1
The service industries journal
1
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ECONIS (ZBW)
6
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1
Archetypes of Service Innovation : Implications for Value Cocreation
Helkkula, Anu
-
2018
Service innovation is a key source of competitive differentiation across firms and markets. Despite growing attention from practitioners and academics alike, systematic scholarly inquiry into service innovation's diverse theoretical foundations has to date been limited. This article explores...
Persistent link: https://www.econbiz.de/10012931152
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2
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
3
A4A relationships
Polese, Francesco
;
Pels, Jaqueline
;
Tronvoll, Bård
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
5
,
pp. 1040-1056
Persistent link: https://www.econbiz.de/10011797949
Saved in:
4
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
5
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
6
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
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