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~person:"Tronvoll, Bård"
~subject:"Kundenintegration"
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Search: subject:"Value creation"
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Kundenintegration
Value creation
10
Betriebliche Wertschöpfung
9
Customer integration
5
Service-Dominant Logic
4
Service-dominant logic
4
Customer value
3
Dienstleistung
3
Kundenwert
3
Services
3
Beziehungsmarketing
2
Brand management
2
Customer satisfaction
2
Customer service
2
Dienstleistungsqualität
2
Efficiency
2
Flexibility
2
Innovation
2
Kundenservice
2
Kundenzufriedenheit
2
Legitimacy
2
New product development
2
Paradoxes
2
Produktentwicklung
2
Relationship marketing
2
Service quality
2
Theorie
2
Theory
2
Value co-creation
2
resource integration
2
value co-creation
2
A4A relationships
1
Actors’ engagement
1
Beschwerdemanagement
1
Brand
1
Complaint management
1
Consumer behaviour
1
Coordination
1
Customer experience
1
Digitale Dienste
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Tronvoll, Bård
Reichwald, Ralf
12
Piller, Frank T.
9
Hajli, Nick
8
Polese, Francesco
8
Ramaswamy, Venkatram
8
Grönroos, Christian
7
Carrubbo, Luca
6
Helkkula, Anu
6
Ihl, Christoph
6
Vargo, Stephen L.
6
Babu, Mujahid Mohiuddin
5
Bonamigo, Andrei
5
Bruhn, Manfred
5
Busser, James A.
5
Cova, Bernard
5
Dey, Bidit Lal
5
Fließ, Sabine
5
Hadwich, Karsten
5
Hughes, Tim
5
Jaakkola, Elina
5
Jacob, Frank
5
Le Nguyen Hau
5
Mele, Cristina
5
Perdue, Richard R.
5
Roy, Sanjit
5
Shamim, Amjad
5
Shin, Hakseung
5
Shulga, Lenna V.
5
Thaichon, Park
5
Akaka, Melissa Archpru
4
Alves, Helena
4
Balaji, M. S.
4
Baumann, Jasmin
4
Chen, Rongqiu
4
Cossío-Silva, Francisco-José
4
Edvardsson, Bo
4
Itani, Omar S.
4
Kelleher, Carol
4
Komulainen, Hanna
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Journal of service management
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Marketing theory
1
The service industries journal
1
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ECONIS (ZBW)
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
A4A relationships
Polese, Francesco
;
Pels, Jaqueline
;
Tronvoll, Bård
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
5
,
pp. 1040-1056
Persistent link: https://www.econbiz.de/10011797949
Saved in:
3
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
4
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
5
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
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