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~person:"Zhang, Lu"
~subject:"Internet marketing"
~subject:"Service quality"
~type_genre:"Article in journal"
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Search: subject_exact:"Consumer Behaviour"
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Internet marketing
Service quality
Consumer behaviour
26
Konsumentenverhalten
26
Gastronomie
7
Restaurant industry
7
Viral marketing
6
Virales Marketing
6
Advertising effects
5
Beziehungsmarketing
5
Dienstleistungsqualität
5
Online-Marketing
5
Relationship marketing
5
Werbewirkung
5
Corporate Social Responsibility
4
Corporate social responsibility
4
Customer satisfaction
4
Kundenzufriedenheit
4
Emotion
3
Hotel industry
3
Hotellerie
3
Online retailing
3
Online-Handel
3
Restaurants
3
online reviews
3
Brand image
2
Brand management
2
Cognition
2
Confidence
2
Freizeitwirtschaft
2
Information behaviour
2
Informationsverhalten
2
Kognition
2
Leisure industries
2
Markenführung
2
Markenimage
2
Power
2
Processing fluency
2
Social relations
2
Social servicescape
2
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Article in journal
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10
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English
10
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Zhang, Lu
Han, Heesup
31
Mattila, Anna S.
28
Balaji, M. S.
17
Prentice, Catherine
17
Bilgihan, Anil
16
Filieri, Raffaele
16
Quach, Sara
16
Sreejesh, S.
16
Wu, Luorong
16
Dwivedi, Yogesh Kumar
15
Hollebeek, Linda D.
15
Jang, Soocheong
15
Klaus, Philipp
15
Law, Chun Hung Roberts
14
Line, Nathaniel D.
14
McColl-Kennedy, Janet R.
14
Prybutok, Victor R.
14
Hanks, Lydia
13
Rita, Paulo
13
Gong, Taeshik
12
Grewal, Dhruv
12
Gursoy, Dogan
12
Loureiro, Sandra Maria Correia
12
Ko, Eunju
11
Lee, Seonjeong
11
Rather, Raouf Ahmad
11
Xu, Xun
11
Carlson, Jamie
10
Fernandes, Teresa
10
Ghose, Anindya
10
Gustafsson, Anders
10
Liu, Qing
10
Miao, Li
10
Okumus, Fevzi
10
Park, Jungkun
10
Rahman, Zillur
10
Tang, Liang
10
Wong, IpKin Anthony
10
Akram, Umair
9
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International journal of hospitality management
5
The Cornell hospitality quarterly
2
International journal of contemporary hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & marketing
1
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ECONIS (ZBW)
10
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1
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
2
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
3
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
4
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
5
Let's talk about this in public : consumer expectations for online review response
Zhang, Lu
;
Gao, Yixing
;
Zheng, Xiaoyun
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10012158180
Saved in:
6
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
Saved in:
7
Online reviews : the effect of cosmopolitanism, incidental similarity, and dispersion on consumer attitudes toward ethnic restaurants
Zhang, Lu
;
Hanks, Lydia
- In:
International journal of hospitality management
68
(
2018
),
pp. 115-123
Persistent link: https://www.econbiz.de/10011811175
Saved in:
8
The effect of customization and gender on customers' attitude
Wolf, Alana
;
Zhang, Lu
- In:
International journal of hospitality management
56
(
2016
),
pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
Saved in:
9
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
10
What you get is not what you saw : exploring the impacts of misleading hotel website photos
Kuo, Pei-Jou
;
Zhang, Lu
;
Cranage, David A.
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1301-1319
Persistent link: https://www.econbiz.de/10011403354
Saved in:
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