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~subject:"Bank"
~subject:"Relationship marketing"
~subject:"Service quality"
~type_genre:"Aufsatz im Buch"
~type_genre:"Handbuch"
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Bank
Relationship marketing
Service quality
Customer retention
140
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140
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43
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17
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17
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17
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Hollebeek, Linda D.
2
Lee, Ju-Yeon
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2
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How to succeed in the digital age : strategies from 17 top managers
6
Computer-mediated marketing strategies : social media and online brand communities
2
Edward Elgar E-Book Archive
2
Erfolgsfaktor Marke : neue Strategien des Markenmanagements
2
Advances in consulting research : recent findings and practical cases
1
Advances in electronic marketing
1
Brand management ; Vol. 2
1
Business and management issues in the global and digital era : Indonesian perspectives
1
Business performance measurement and management
1
Client centricity : relationship management in banking
1
Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
1
Dialogmarketing Perspektiven 2018/2019 : Tagungsband 13. wissenschaftlicher interdisziplinärer Kongress für Dialogmarketing
1
Die Zukunft des Electronic Business
1
E-retailing challenges and opportunities in the global marketplace
1
Erfolgsfaktor Information Management : Erfahrungen, Entwicklungen, Trends
1
Exploring the grand challenges for next generation e-business : 8th Workshop on E-Business, WEB 2009, Phoenix, AZ, USA, December 15, 2009 ; revised selected papers
1
Grundlagen des After Sales Marketing
1
Handbook of research on intelligent techniques and modeling applications in marketing analytics
1
Handbook of research on retailer-consumer relationship development
1
Handbook of research on tacit knowledge management for organizational success
1
Handbook of research on technology applications for effective customer engagement
1
Handbuch Investor Relations
1
Ihr Weg zur Pricing Excellence
1
Integriertes Risiko- und Ertragsmanagement : Kunden- und Unternehmenswert zwischen Risiko und Ertrag
1
Interdisciplinary management research XVI ; 1
1
Knowledge, learning and innovation : research insights on cross-sector collaborations
1
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
1
Making a difference through marketing : a quest for diverse perspectives
1
Marketing und Innovation in disruptiven Zeiten
1
Marktplätze im Umbruch : digitale Strategien für Services im Mobilen Internet
1
Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
1
Research handbooks in business and management
1
Research handbooks in business and management series
1
Responsible business in a changing world : new management approaches for sustainable development
1
Selected papers July 2010 Business & Economics Society International Conference ; Volume 2, issue 2
1
Sicher zur Innovation : mit offenen Innovationsprozessen zum erfolgreichen Produkt
1
Strategic marketing in fragile economic conditions
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Strategie und Technik des Automobilmarketing
1
Strategies and tools for managing connected consumers
1
The changing business landscape of Romania : lessons for and from transition economies
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ECONIS (ZBW)
55
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Begeisterungseigenschaften in der Unternehmensberatung und deren Wirkung auf die Kundenloyalität
Raff, Tilmann
;
Billen, Peter
;
Seitz, Nadine
- In:
Marketing und Innovation in disruptiven Zeiten
,
(pp. 147-167)
.
2023
Persistent link: https://www.econbiz.de/10013555051
Saved in:
2
Connecting the dots between e-CRM and customer loyalty : mediating role of perceived value and customer support
Turulja, Lejla
;
Činjarević, Merima
- In:
Handbook of research on technology applications for …
,
(pp. 123-140)
.
2021
Persistent link: https://www.econbiz.de/10012307778
Saved in:
3
Quality strategies for customer loyalty in an e-service environment : a case of m-banking customers
Vasudeva, Savdeep
- In:
Strategies and tools for managing connected consumers
,
(pp. 46-69)
.
2020
Persistent link: https://www.econbiz.de/10012106733
Saved in:
4
Mapping Georgian bank customer's preferences for corporate social responsibility
Gogichadze, Anna
;
Tzavara, Dionisia
- In:
Responsible business in a changing world : new …
,
(pp. 33-51)
.
2020
Persistent link: https://www.econbiz.de/10012228699
Saved in:
5
Multimodale Kommunikation für Dienstleistungsanbieter am Point of Service (POS) zur Steuerung der wahrgenommenen Dienstleistungsqualität
Steffen, Dirk
- In:
Werbung für alle Sinne : multimodale …
,
(pp. 237-252)
.
2020
Persistent link: https://www.econbiz.de/10012271839
Saved in:
6
Impact of tourists' socio-demographic factors and number of previous visits on attitudinal loyalty : simultaneous testing of three loyalty types
Laškarin Ažić, Marina
;
Galičic, Vlado
-
2020
Persistent link: https://www.econbiz.de/10012601656
Saved in:
7
Connected Cars als Instrument des Customer Relationship Managements
Holland, Heinrich
- In:
Dialogmarketing Perspektiven 2018/2019 : Tagungsband …
,
(pp. 67-92)
.
2019
Persistent link: https://www.econbiz.de/10011999956
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8
Das Management von Sonderkonditionen : Erfolgsfaktoren aus der Bankpraxis
Klenk, Peter
- In:
Ihr Weg zur Pricing Excellence
,
(pp. 57-62)
.
2019
Persistent link: https://www.econbiz.de/10012062805
Saved in:
9
Handbook of research on customer engagement
Hollebeek, Linda D.
(
ed.
);
Sprott, David E.
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10012104343
Saved in:
10
The practicable aspect of the Omni-channel retailing strategy and its impact on customer loyalty
Christoforou, Tandy
;
Melanthiou, Yioula
- In:
The synergy of business theory and practice : advancing …
,
(pp. 239-260)
.
2019
Persistent link: https://www.econbiz.de/10012105754
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