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~subject:"Beziehungsmarketing"
~subject:"Competition"
~type_genre:"Book review"
~type_genre:"Book section"
~type_genre:"Sammelwerk"
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Search: subject_exact:"Servicequalität"
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Beziehungsmarketing
Competition
Dienstleistungsqualität
1,294
Service quality
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220
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220
Relationship marketing
207
Qualitätsmanagement
200
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193
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164
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164
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155
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43
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41
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41
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37
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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1
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
9
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
4
Marketing in the new global order : challenges and opportunities
4
Service quality and management
4
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
4
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
3
Electronic Services
3
Handbook of research on customer engagement
3
Interaktionen im Dienstleistungsbereich
3
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3
Recent developments in Vietnamese business and finance
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
3
Allokation im marktwirtschaftlichen System
2
Beiträge zum Gesundheitsmanagement
2
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
2
Erfolgswissen von 12 bekannten Managementtrainern
2
Kulturmarketing
2
Kundenorientierung im Touristikmanagement
2
Professionalisierung im Sportmanagement : Beiträge des 1. Kölner Sportökonomie-Kongresses
2
Sage library in marketing
2
Schriften zu Tourismus und Freizeit
2
Strategies and tools for managing connected consumers
2
Zukunft der Krankenhausversorgung : Qualität, Wettbewerb und neue Steuerungsansätze im DRG-System
2
3rd International Conference on Global Interdependence and Decision Sciences, December 28-30, 2009, Hyderabad, India
1
A National Bureau of Economic Research conference report
1
A handbook of management theories and models for office environments and services
1
Advances in airline economics : competition policy and antitrust
1
Advances in applied business research : the L.A.B.S. initiative
1
Advances in regulatory economics
1
Aktuelle Entwicklungsaspekte der Unternehmensbesteuerung : Festschrift für Wilhelm H. Wacker zum 75. Geburtstag
1
Applied economics, business and development
1
Arbeitsbericht IBR
1
Artificial intelligence and digital diversity inclusiveness in corporate restructuring
1
Aspekte der Unternehmensführung
1
Bank 2025 : digital meets stationär
1
Beiträge zur Rundfunkökonomie
1
Brand management ; Vol. 2
1
Brand research : [an outcome of the second International Conference on Brand Management]
1
Branding and sustainable competitive advantage : building virtual presence
1
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ECONIS (ZBW)
234
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Product-service system development for 3D customized production in hospitals
Santos, Milene
;
Soares, B. A. R.
;
Carvalho, Helena
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 29-43)
.
2024
Persistent link: https://www.econbiz.de/10014549170
Saved in:
2
Perceived service quality and customer loyalty : a study of online food delivery applications in platform to customer (P2C) service delivery in Sri Lanka
Dasanayaka, Karawita Dasanayakage Dilmi Umayanchana
; …
- In:
Digital influence on consumer habits : marketing …
,
(pp. 19-36)
.
2024
Persistent link: https://www.econbiz.de/10014552084
Saved in:
3
The customer experience with fashion sale robots : a psycho-interpretative framework
Montera, Raffaella
;
Ciasullo, Maria Vincenza
;
Cucari, Nicola
- In:
Digital Transformation for Fashion and Luxury Brands : …
,
(pp. 207-223)
.
2024
Persistent link: https://www.econbiz.de/10014529106
Saved in:
4
Factors influencing customer retention in the parcel delivery industry
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 789-805)
.
2024
Persistent link: https://www.econbiz.de/10014575003
Saved in:
5
The influencing factors of customer satisfaction in mobile brands in Myanmar
Ba Nyar Eain
;
Ghosh, Abhijit
;
Chakkaravarthy, Midhun J.
; …
- In:
Recent trends in business and entrepreneurial ventures
,
(pp. 199-211)
.
2024
Persistent link: https://www.econbiz.de/10015056614
Saved in:
6
Franchise vs. independent retail and service stores : customer perceptions
Le Bot, Corentin
;
Perrigot, Rozenn
;
Cliquet, Gérard
- In:
Networks in International Business : Managing …
,
(pp. 171-200)
.
2023
Persistent link: https://www.econbiz.de/10013539428
Saved in:
7
Service management - focus on customer experience
Danivska, Vitalija
;
Klungseth, Nora Johanne
- In:
A handbook of management theories and models for office …
,
(pp. 205-219)
.
2022
Persistent link: https://www.econbiz.de/10012888057
Saved in:
8
Examining the factors effecting the young consumers' self-service internet banking satisfaction and loyalty
Yimam, Ousman Mohammed
;
Yazar, Evrim Erdoğan
- In:
Digital transformation and new approaches in trade, …
,
(pp. 257-283)
.
2022
Persistent link: https://www.econbiz.de/10013448702
Saved in:
9
Text analytics of service customer reviews and feedback : understanding customers' emotions and cognition in the hospitality industry
Zhang, Jie
;
Han, Spring H.
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 275-294)
.
2022
Persistent link: https://www.econbiz.de/10014452656
Saved in:
10
A fresh look on determinants of online repurchase intention
Ir. Jagjeet Singh Sarban Singh
;
Omkar Dastane
;
Haba, …
- In:
Handbook of research on digital transformation …
,
(pp. 87-116)
.
2022
Persistent link: https://www.econbiz.de/10014438080
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