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~subject:"Customer satisfaction"
~subject:"Financial audit"
~subject:"Online retailing"
~type_genre:"Conference paper"
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Search: "Dienstleistungsqualität"
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Customer satisfaction
Financial audit
Online retailing
Dienstleistungsqualität
159
Service quality
159
Kundenzufriedenheit
51
Quality management
36
Qualitätsmanagement
36
Consumer behaviour
29
Konsumentenverhalten
29
Beziehungsmarketing
25
Relationship marketing
25
Hospital
17
Krankenhaus
17
Product quality
14
Produktqualität
14
Dienstleistungssektor
12
Gesundheitsversorgung
12
Health care
12
Higher education institution
12
Hochschule
12
Service industry
12
Wirtschaftsprüfung
12
Gesundheitswesen
10
Health care system
10
Mobile communications
10
Mobilkommunikation
10
Patienten
9
Patients
9
service quality
9
Innovation adoption
8
Innovationsakzeptanz
8
Measurement
7
Messung
7
Quality
7
E-commerce
6
Einzelhandel
6
Electronic Commerce
6
Local public transport
6
Online-Handel
6
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Undetermined
37
Free
10
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Article
60
Book / Working Paper
4
Type of publication (narrower categories)
All
Conference paper
Article in journal
7,162
Aufsatz in Zeitschrift
7,162
Aufsatz im Buch
192
Book section
192
Graue Literatur
116
Non-commercial literature
116
Hochschulschrift
93
Arbeitspapier
83
Working Paper
83
Konferenzbeitrag
64
Thesis
59
Case study
28
Fallstudie
28
Collection of articles of several authors
20
Sammelwerk
20
Aufsatzsammlung
11
Konferenzschrift
11
Collection of articles written by one author
6
Sammlung
6
Conference proceedings
5
Bibliografie enthalten
4
Bibliography included
4
Bibliografie
3
Guidebook
3
Mehrbändiges Werk
3
Multi-volume publication
3
Ratgeber
3
Interview
2
Article
1
Bibliography
1
Festschrift
1
Forschungsbericht
1
Reprint
1
Systematic review
1
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1
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English
63
German
1
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Šindelář, Michal
3
Ariyanti, M.
2
Raharjo, Hendry
2
Abdullrahim, Najat
1
Abu Bakar bin Abdul Hamid
1
Agyapong, Gloria Kakrabah-Quarshie
1
Awasthi, Anjali
1
Baccarani, Claudio
1
Baković, Tomislav
1
Barrera, José Alberto Candelaria
1
Bera, Sasadhar
1
Bode, Oana Ruxandra
1
Bouranta, Nancy
1
Bui Nhat Vuong
1
Camgöz-Akdağ, Hatice
1
Cara, Corina
1
Casadesús, Martí
1
Chakraborty, Shibashish
1
Chen, Yi-Ning Katherine
1
Chifu, Ioan Cristian
1
Dahari, Zainurin
1
Dang Khoa Tran
1
Deng, Xiangming
1
Di Pietro, Laura
1
Douglas, Jacqueline
1
Dung Quang Truong
1
Dužević, Ines
1
Eilifsen, Aasmund
1
El-Geneidy, Ahmed
1
Ergin, K. Nazlı
1
Ewelt-Knauer, Corinna
1
Farrell, Wendy
1
Fedyk, Anastassia
1
Fedyk, Tatiana
1
Fotiadis, Anestis K.
1
Gabbianelli, Linda
1
Geni, S. L.
1
Guglielmetti Mugion, Roberta
1
Hamilton, John R.
1
Hartono, Markus
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
The TQM journal : the international review of organizational improvement
5
International journal of economics and financial issues : IJEFI
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Business process management journal
3
International journal of auditing : IJA
3
International journal of quality and service sciences
3
Journal of service theory and practice
3
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
2
Journal of financial services marketing : JFSM
2
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Research in transportation economics
2
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
2
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Information technology and management
1
Journal of economic development
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
1
Regulation of Finance and Accounting : 21st and 22nd Virtual Annual Conference on Finance and Accounting (ACFA2020-21), Prague, Czech Republic
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
Review of accounting studies
1
South Asian journal of management : SAJM
1
The European accounting review
1
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
1
The international review of retail, distribution and consumer research
1
Zukunft verantwortungsvoll gestalten : Forschungsforum der österreichischen Fachhochschulen 2021
1
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ECONIS (ZBW)
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1
On-campus accommodation service quality : the mediating role of students' satisfaction on word of mouth
Gabbianelli, Linda
;
Pencarelli, Tonino
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1224-1255
Persistent link: https://www.econbiz.de/10014321615
Saved in:
2
Is artificial intelligence improving the audit process?
Fedyk, Anastassia
;
Hodson, James
;
Khimich, Natalya
; …
- In:
Review of accounting studies
27
(
2022
)
3
,
pp. 938-985
Persistent link: https://www.econbiz.de/10013457396
Saved in:
3
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
Saved in:
4
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
5
First-time versus repeat tourists : resistance to negative information
Su, LuJun
;
Hsu, Maxwell K.
;
Huels, Brian
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 258-282
Persistent link: https://www.econbiz.de/10013190889
Saved in:
6
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
7
Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
Saved in:
8
The supervisory authorities' view on audit quality in the Czech Republic
Šindelář, Michal
;
Müllerová, Libuše
- In:
Regulation of Finance and Accounting : 21st and 22nd …
,
(pp. 377-384)
.
2022
Persistent link: https://www.econbiz.de/10013449183
Saved in:
9
Market concentration of audit services provided to public-interest entities : empirical evidence from the Czech Republic
Stiebal, Richard
;
Šindelář, Michal
- In:
Eurasian Business and Economics Perspectives : …
,
(pp. 157-170)
.
2022
Persistent link: https://www.econbiz.de/10013462028
Saved in:
10
The analysis of audit market concentration in Visegrad 4 countries
Šindelář, Michal
- In:
Eurasian Business and Economics Perspectives : …
,
(pp. 191-204)
.
2022
Persistent link: https://www.econbiz.de/10013462047
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