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~subject:"Customer service"
~subject:"customer satisfaction"
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Search: "Rahman, Mohd Nizam Ab"
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Customer service
customer satisfaction
Lieferkette
5
Supply chain
5
Automotive industry
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Kfz-Industrie
4
Lean Production
3
Lean production
3
Quality management
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Qualitätsmanagement
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Customer satisfaction
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Dienstleistungsqualität
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Implementation
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Kundenzufriedenheit
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Malaysia
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Service quality
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small and medium-sized enterprises
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warranty
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ANN
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Automotive
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Beneficial Effects
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Bundling strategy
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Business process management
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Consumer behaviour
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Forecasting model
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Garantie
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Mohd Nizam Ab Rahman
2
Sabbagh, Omar
2
Wan Mohd Hirwani Wan Hussain
2
Wan Rosmanira Ismail
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The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Saved in:
2
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
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