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~subject:"Deutschland"
~subject:"Lieferantenmanagement"
~type_genre:"Article in journal"
~type_genre:"Übersichtsarbeit"
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Search: "Customer relationship management"
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Subject
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Deutschland
Lieferantenmanagement
Beziehungsmarketing
14,650
Relationship marketing
14,650
Consumer behaviour
6,699
Konsumentenverhalten
6,699
Customer satisfaction
4,148
Kundenzufriedenheit
4,147
Service quality
3,070
Dienstleistungsqualität
3,069
Brand management
1,977
Markenführung
1,977
Brand image
1,574
Markenimage
1,574
Social Web
1,479
Social web
1,479
Supplier relationship management
1,392
Internet marketing
1,107
Online-Marketing
1,107
Confidence
1,086
Vertrauen
1,085
Customer integration
1,075
Kundenintegration
1,072
E-commerce
1,016
Electronic Commerce
1,015
Brand
1,006
Einzelhandel
999
Retail trade
999
Markenartikel
988
Marketing management
975
Marketingmanagement
974
Online retailing
935
Online-Handel
935
Customer value
927
Kundenwert
927
Customer service
715
Kundenservice
711
Emotion
675
USA
648
United States
648
Value creation
613
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Online availability
All
Undetermined
834
Free
88
Type of publication
All
Article
1,642
Book / Working Paper
17
Type of publication (narrower categories)
All
Article in journal
Übersichtsarbeit
Aufsatz in Zeitschrift
1,653
Aufsatz im Buch
773
Book section
773
Hochschulschrift
738
Thesis
639
Graue Literatur
335
Non-commercial literature
335
Collection of articles of several authors
252
Sammelwerk
252
Aufsatzsammlung
195
Case study
162
Fallstudie
162
Working Paper
158
Arbeitspapier
150
Bibliografie enthalten
105
Bibliography included
105
Handbook
74
Handbuch
74
Konferenzschrift
58
Lehrbuch
53
Textbook
46
Conference proceedings
45
Ratgeber
43
Guidebook
40
Conference paper
16
Konferenzbeitrag
16
Collection of articles written by one author
11
Sammlung
11
Interview
10
Amtsdruckschrift
9
Fallstudiensammlung
9
Government document
9
Elektronischer Datenträger
8
Dissertation u.a. Prüfungsschriften
6
Forschungsbericht
6
Glossar enthalten
6
Glossary included
6
Systematic review
6
Umfrage
6
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Language
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English
1,435
German
223
French
1
Dutch
1
Romanian
1
Author
All
Svensson, Göran
22
Homburg, Christian
11
Naudé, Peter
10
Mostert, Pierre
9
Casidy, Riza
8
Herrmann, Andreas
8
Huber, Frank
8
La Rocca, Antonella
8
Friend, Scott B.
7
Gil Saura, Irene
7
Mysen, Tore
7
Palmatier, Robert W.
7
Walsh, Gianfranco
7
Aykol, Bilge
6
Bruhn, Manfred
6
Henneberg, Stephan
6
Keränen, Joona
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Scheer, Lisa K.
6
Snehota, Ivan
6
Wang, Yonggui
6
Eggert, Andreas
5
Evanschitzky, Heiner
5
Folse, Judith Anne Garretson
5
Gligor, David M.
5
Guo, Chiquan
5
Huang, Ying
5
Lacoste, Sylvie
5
Leonidou, Leonidas C.
5
Prior, Daniel D.
5
Roberts-Lombard, Mornay
5
Schwepker, Charles H. <Jr.>
5
Sharma, Piyush
5
Thaichon, Park
5
Ulaga, Wolfgang
5
Wang, Yong Jian
5
Zhang, Chuang
5
Abosag, Ibrahim
4
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Institution
All
Landesanstalt für Medien Nordrhein-Westfalen
1
Nomos Verlagsgesellschaft
1
Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
108
Journal of business research : JBR
80
Journal of business-to-business marketing
40
Journal of the Academy of Marketing Science
26
Journal of marketing
23
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
21
Journal of strategic marketing
21
Jahrbuch der Absatz- und Verbrauchsforschung
19
The journal of services marketing
19
Die Bank
17
International journal of production economics
14
Journal of retailing and consumer services
14
Handelsforschung
13
Marketing : ZFP ; journal of research and management
13
The service industries journal
13
Die Betriebswirtschaft : DBW
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Journal of personal selling & sales management
11
Journal of service research : JSR
11
Marketing intelligence & planning
11
Service business
11
Services marketing quarterly
10
The international journal of bank marketing : IJBM
10
International journal of procurement management
9
Journal of business economics : JBE
9
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
8
International journal of hospitality management
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Marketing theory
8
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of project management : the journal of The International Project Management Association
7
Journal of customer behaviour
7
Asia Pacific journal of marketing and logistics
6
Harvard-Business-Manager : das Wissen der Besten
6
International business review : the official journal of the European International Business Academy
6
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Source
All
ECONIS (ZBW)
1,659
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1
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10
of
1,659
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date (oldest first)
1
B2B service sales on a digital multi-sided platform : transformation from value chains to value networks
Heikinheimo, Minna
;
Hautamäki, Pia
;
Julkunen, Saara
; …
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 26-39
Persistent link: https://www.econbiz.de/10014456183
Saved in:
2
Customizing customization in a 3D printing-enabled hybrid manufacturing supply chain
Li, Wei
;
Sun, Hui
;
Tong, Meng
;
Mustafee, Navonil
;
Koh, Lenny
- In:
International journal of production economics
268
(
2024
),
pp. 1-24
Persistent link: https://www.econbiz.de/10014460568
Saved in:
3
How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality
Berenguer Contrí, Gloria
;
Gil Saura, Irene
; …
- In:
Journal of industrial and business economics
51
(
2024
)
1
,
pp. 189-209
Persistent link: https://www.econbiz.de/10014512487
Saved in:
4
Building SMEs performance through relationship quality : the role of supply chain flexibility
Cyfert, Szymon
;
Szumowski, Witold
;
Glabiszewski, Waldemar
- In:
LogForum : elektroniczne czasopismo naukowe z dziedziny …
20
(
2024
)
1
,
pp. 73-82
Persistent link: https://www.econbiz.de/10014520014
Saved in:
5
Effects of
customer
relationship
management
on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
6
Trust in blockchain-enabled exchanges : duture directions in blockchain marketing
Teck Ming Tan
;
Saraniemi, Saila
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 914-939
Persistent link: https://www.econbiz.de/10014326666
Saved in:
7
Supporting value co-creation through interaction during the pre-purchase customer journey : empirical evidence from B2B HR services
Lassila, Elina
;
Heikka, Eija-Liisa
;
Nätti, Satu
- In:
The journal of business & industrial marketing
38
(
2023
)
13
,
pp. 63-73
Persistent link: https://www.econbiz.de/10014472654
Saved in:
8
The role of value co-creation in sustaining partner loyalty in B2B business : a service-dominant logic approach
Putra, Rendy Ahmad
;
Budiyanto
;
Suhermin
-
2023
Persistent link: https://www.econbiz.de/10014480092
Saved in:
9
Trust-based management control in inter-organizational relationships
Waerness, Kristian
;
Solstad, Elsa
;
Bertheussen, Bernt Arne
- In:
Journal of management control
34
(
2023
)
3
,
pp. 317-346
Persistent link: https://www.econbiz.de/10014444256
Saved in:
10
Corporate heritage marketing to support the buyer-seller relationship initiation : the case of a small winery
Fraboni, Pier Franco Luigi
- In:
Italian journal of marketing : ITJM
2023
(
2023
)
4
,
pp. 521-543
Persistent link: https://www.econbiz.de/10014461355
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