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~subject:"Dienstleistung"
~subject:"Productivity"
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Dienstleistung
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2,763
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services
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Edvardsson, Bo
20
Witell, Lars
17
Gustafsson, Anders
14
Vargo, Stephen L.
13
Kowalkowski, Christian
10
Lusch, Robert F.
10
Gallouj, Fai͏̈z
9
Kristensson, Per
9
Miles, Ian D.
9
Brown, Stephen Walter
8
Grönroos, Christian
8
Meyer, Anton
8
Paluch, Stefanie
8
Parasuraman, A.
8
Tronvoll, Bård
8
Barcet, André
7
Benoit, Sabine
7
Berry, Leonard L.
7
Corsten, Hans
7
Hipp, Christiane
7
Jaakkola, Elina
7
Ostrom, Amy L.
7
Rubalcaba-Bermejo, Luis
7
Voss, Christopher A.
7
Wirtz, Jochen
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Bienzeisler, Bernd
6
Bonamy, Joël
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Bruhn, Manfred
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Ganz, Walter
6
Görg, Holger
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Helkkula, Anu
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Huang, Ming-Hui
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Kleinaltenkamp, Michael
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McColl-Kennedy, Janet R.
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Patrício, Lia
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Sundbo, Jon
6
Beverungen, Daniel
5
Bitner, Mary Jo
5
Bouncken, Ricarda B.
5
Bouwman, Harry
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The service industries journal
60
The journal of services marketing
56
Journal of service management
55
Journal of business research : JBR
44
Journal of service research : JSR
43
International journal of production economics
21
Industrial marketing management : the international journal for industrial and high-tech firms
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
Journal of service research
18
International journal of hospitality management
17
The science of service systems
17
European journal of operational research : EJOR
16
International journal of services technology and management
16
The journal of business & industrial marketing
16
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
Service business
15
The handbook of innovation and services : a multi-disciplinary perspective
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Revue d'économie industrielle
13
European review of service economics and management
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
Service science, management and engineering : education for the 21st Century
11
International journal of production research
10
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
10
Ecosystem services and global trade of natural resources : ecology, economics and policies
9
International journal of services and operations management
9
Journal of business economics : JBE
9
Managing the service economy : prospects and problems; essays commisssioned for the inaugural conference of the Fishman-Davidson Center for the Study of the Service Sector, WhartonSchool, Univ. of Pennsylvania
9
Marketing theory
9
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
8
International journal of contemporary hospitality management
8
Journal of the Operational Research Society : OR
8
Management, Prozessgestaltung, Kundenperspektive
8
Mobile service innovation and business models
8
Production and operations management : an international journal of the Production and Operations Management Society
8
Public management review
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ECONIS (ZBW)
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1
Trade in creative services : relatedness and regional specialization in the UK
Casadei, Patrizia
;
Vanino, Enrico
;
Lee, Neil
- In:
Regional studies : official journal of the Regional …
57
(
2023
)
7
,
pp. 1349-1366
Persistent link: https://www.econbiz.de/10014323353
Saved in:
2
Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per
;
Gummerus, Johanna
- In:
Journal of service research
26
(
2023
)
1
,
pp. 83-102
Persistent link: https://www.econbiz.de/10014246196
Saved in:
3
International trade in services : structural determinants of balance of services
Šíma, Ondřej
- In:
Ekonomický časopis : časopis pre ekonomickú …
70
(
2022
)
2
,
pp. 188-208
Persistent link: https://www.econbiz.de/10013349037
Saved in:
4
Adaptive scheduling in service systems : a dynamic programming approach
Mahes, Roshan
;
Mandjes, Michel
;
Boon, Marko
;
Taylor, …
- In:
European journal of operational research : EJOR
312
(
2024
)
2
,
pp. 605-626
Persistent link: https://www.econbiz.de/10014456306
Saved in:
5
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
6
Value propositions in KIBS : how to facilitate the communication of value?
Heikka, Eija-Liisa
- In:
Knowledge and process management : the journal of …
30
(
2023
)
3
,
pp. 278-288
Persistent link: https://www.econbiz.de/10014326709
Saved in:
7
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
8
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
9
The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
Saved in:
10
Understanding and improving consumer reactions to service bots
Castelo, Noah
;
Boegershausen, Johannes
;
Hildebrand, …
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
4
,
pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
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