//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
~subject:"Service industry"
~subject:"Tourism"
~type_genre:"Konferenzbeitrag"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Verbraucherzufriedenheit"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Service industry
Tourism
Customer satisfaction
103
Kundenzufriedenheit
103
Service quality
51
Consumer behaviour
45
Konsumentenverhalten
45
Beziehungsmarketing
40
Relationship marketing
40
Quality management
14
Qualitätsmanagement
14
Satisfaction
11
Arbeitszufriedenheit
10
Job satisfaction
10
Holiday behaviour
9
Online retailing
9
Online-Handel
9
Tourismus
9
Urlaubsverhalten
9
Einzelhandel
8
Retail trade
8
service quality
8
Dienstleistungssektor
7
E-commerce
7
Electronic Commerce
7
Emotion
7
Measurement
7
Messung
7
Customer loyalty
6
Customer retention
6
Gesundheitsversorgung
6
Gesundheitswesen
6
Health care
6
Health care system
6
Internet marketing
6
Kundenbindung
6
Online-Marketing
6
Social Web
6
Social web
6
more ...
less ...
Online availability
All
Undetermined
33
Free
8
Type of publication
All
Article
53
Book / Working Paper
5
Type of publication (narrower categories)
All
Konferenzbeitrag
Article in journal
5,608
Aufsatz in Zeitschrift
5,608
Aufsatz im Buch
168
Book section
168
Graue Literatur
75
Non-commercial literature
75
Hochschulschrift
69
Conference paper
58
Arbeitspapier
48
Working Paper
48
Thesis
43
Case study
25
Fallstudie
25
Collection of articles of several authors
19
Sammelwerk
19
Aufsatzsammlung
11
Konferenzschrift
11
Collection of articles written by one author
5
Conference proceedings
5
Sammlung
5
Guidebook
4
Ratgeber
4
Bibliografie
3
Bibliografie enthalten
3
Bibliography included
3
Systematic review
3
Übersichtsarbeit
3
Interview
2
Reprint
2
Bibliography
1
Festschrift
1
Forschungsbericht
1
Market information
1
Marktinformation
1
Mehrbändiges Werk
1
Multi-volume publication
1
more ...
less ...
Language
All
English
57
German
1
Author
All
Raharjo, Hendry
2
Abdullrahim, Najat
1
Abu Bakar bin Abdul Hamid
1
Agyapong, Gloria Kakrabah-Quarshie
1
Ariyanti, M.
1
Arndt, Roland
1
Asiedu-Appiah, Felicity
1
Awasthi, Anjali
1
Baccarani, Claudio
1
Baković, Tomislav
1
Barrera, José Alberto Candelaria
1
Bera, Sasadhar
1
Bode, Oana Ruxandra
1
Bouranta, Nancy
1
Brščič, Kristina
1
Bui Nhat Vuong
1
Camgöz-Akdağ, Hatice
1
Cara, Corina
1
Carlson, Jamie
1
Casadesús, Martí
1
Chakraborty, Shibashish
1
Chen, Yi-Ning Katherine
1
Chifu, Ioan Cristian
1
Dahari, Zainurin
1
Dang Khoa Tran
1
Deng, Xiangming
1
Di Pietro, Laura
1
Douglas, Jacqueline
1
Dung Quang Truong
1
Dužević, Ines
1
El-Geneidy, Ahmed
1
Ergin, K. Nazlı
1
Farrell, Wendy
1
Fotiadis, Anestis K.
1
Gabbianelli, Linda
1
Gaki, Eleni
1
Geni, S. L.
1
Grigoroudis, Evangelos
1
Guglielmetti Mugion, Roberta
1
Gómez-Suárez, Mónica
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
The TQM journal : the international review of organizational improvement
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Business process management journal
3
International journal of quality and service sciences
3
Journal of service theory and practice
3
International journal of economics and financial issues : IJEFI
2
Journal of financial services marketing : JFSM
2
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Research in transportation economics
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Information technology and management
1
Interdisciplinary management research XVI ; 1
1
Journal of economic development
1
Journal of marketing management : MM
1
New Dynamics in Banking and Finance : 5th International Conference on Banking and Finance Perspectives, Famagusta, Cyprus
1
Operational Research Methods in Business, Finance and Economics : Proceedings of the 31st European Conference on Operational Research, Athens, Greece, July 11-14, 2021
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
South Asian journal of management : SAJM
1
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
1
The international review of retail, distribution and consumer research
1
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
1
Zukunft verantwortungsvoll gestalten : Forschungsforum der österreichischen Fachhochschulen 2021
1
more ...
less ...
Source
All
ECONIS (ZBW)
58
Showing
1
-
10
of
58
Sort
Relevance
Date (newest first)
Date (oldest first)
1
On-campus accommodation service quality : the mediating role of students' satisfaction on word of mouth
Gabbianelli, Linda
;
Pencarelli, Tonino
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1224-1255
Persistent link: https://www.econbiz.de/10014321615
Saved in:
2
A multicriteria analysis approach to tourists' satisfaction with local food consumption
Tiganis, Antonios
;
Kartsonakis, Stratos
;
Tsakiridou, …
- In:
Operational Research Methods in Business, Finance and …
,
(pp. 99-120)
.
2023
Persistent link: https://www.econbiz.de/10014319843
Saved in:
3
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
4
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
Saved in:
5
First-time versus repeat tourists : resistance to negative information
Su, LuJun
;
Hsu, Maxwell K.
;
Huels, Brian
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 258-282
Persistent link: https://www.econbiz.de/10013190889
Saved in:
6
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
7
Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
Saved in:
8
The amalgamation of social media and tourism in Ghana
Kotoua, Selira
;
Asiedu-Appiah, Felicity
- In:
New Dynamics in Banking and Finance : 5th International …
,
(pp. 121-142)
.
2022
Persistent link: https://www.econbiz.de/10013198520
Saved in:
9
Designing Facebook publications focused on hotel customer experience : how to improve brand attitude and booking intention
Gómez-Suárez, Mónica
;
Veloso, Mónica
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 247-258)
.
2022
Persistent link: https://www.econbiz.de/10013338086
Saved in:
10
The role of online formative assessment in higher education : effectiveness and student satisfaction
Farrell, Wendy
;
Pattermann, Juliana
- In:
Zukunft verantwortungsvoll gestalten : Forschungsforum …
,
(pp. 141-155)
.
2022
Persistent link: https://www.econbiz.de/10013380879
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->