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~subject:"Einführung"
~subject:"Higher education institution"
~type_genre:"Case study"
~type_genre:"Lehrbuch"
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Einführung
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of production economics
2
International journal of six sigma and competitive advantage : IJSSCA
2
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Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
1
Lean Six Sigma in service : applications and case studies
1
Lean manufacturing in the developing world : methodology, case studies and trends from Latin America
1
Management Soziales & Gesundheit
1
Measuring business excellence : the journal of organizational performance management
1
Quality management journal : QMJ
1
The TQM journal : the international review of organizational improvement
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Was kostet Qualität? : Wirtschaftlichkeit von Qualität ermitteln
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ECONIS (ZBW)
32
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Qualitätsmanagement in der Sozialwirtschaft : Grundlagen - Qualitätsmanagementsysteme - Implementierung und Steuerung
Ribbeck, Jochen
-
2022
-
2., neu bearbeitete Auflage
Persistent link: https://www.econbiz.de/10013169440
Saved in:
2
Beschwerdemanagement als Instrument der Kundenorientierung : eine empirische Untersuchung zu den Implementierungsproblemen und Gestaltungsmöglichkeiten von Beschwerdemanagement in...
Bayraktar, Osman
-
2011
Im zunehmend intensiven Wettbewerb um Marktanteile bzw. Kunden spielt Beschwerdemanagement eine zentrale Rolle. Denn mit der Einführung und Umsetzung eines Beschwerdemanagementsystems können Kundenzufriedenheit wiederhergestellt und die Unternehmensprozesse anhand der Beschwerdeinformationen...
Persistent link: https://www.econbiz.de/10009682935
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3
Process improvement : the Six Sigma approach
Tlapa-Mendoza, Diego
;
Limón-Romero, Jorge
; …
- In:
Lean manufacturing in the developing world : …
,
(pp. 87-115)
.
2014
Persistent link: https://www.econbiz.de/10010480485
Saved in:
4
Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries
Pai, Fan-yun
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 462-478
Persistent link: https://www.econbiz.de/10009752071
Saved in:
5
From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
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6
Introducing management models in service organisations in developed and developing countries
Tarí, Juan José
;
Madeleine, Carolina
- In:
The service industries journal
32
(
2012
)
5
,
pp. 789-806
Persistent link: https://www.econbiz.de/10009535896
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7
Quality management systems as a link between management and employees
Zelnik, Matej
;
Maletič, Matjaž
;
Maletič, Damjan
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009509641
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8
Applying Six Sigma to the management and improvement of production planning procedure's performance
Chang, She-i
;
Yen, David C.
;
Chou, Chi-chun
;
Wu, Hsu-che
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
3
,
pp. 291-308
Persistent link: https://www.econbiz.de/10009553697
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9
The influence of the level of implementation of lean management on employees : an empirical study
Baides, Nestor Raúl
;
Moyano-Fuentes, José
- In:
International journal of quality and innovation
2
(
2012/14
)
1
,
pp. 61-79
Persistent link: https://www.econbiz.de/10009791789
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10
Case study analysis of Six Sigma implementation in service organisations
Chakraborty, Ayon
;
Tan, Kay Chuan
- In:
Business process management journal
18
(
2012
)
6
,
pp. 992-1019
Persistent link: https://www.econbiz.de/10009684771
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