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~subject:"Electronic Commerce"
~subject:"Marketing Strategies"
~subject:"consumer complaining behavior"
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Electronic Commerce
Marketing Strategies
consumer complaining behavior
Beschwerdemanagement
4
Complaint management
4
Consumer behaviour
4
Konsumentenverhalten
4
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
service recovery
2
Affiliate Marketing
1
Assertiveness
1
Attitude toward complaining
1
Beziehungsmarketing
1
Bibliometric
1
Bibliometrics
1
Bibliometrie
1
CCB
1
Co-citation
1
Consumer complaining behavior
1
Consumer's Complaining Behavior
1
E-commerce
1
Einzelhandel
1
Gastgewerbe
1
Gastronomie
1
Hospitality industry
1
Marketing management
1
Marketingmanagement
1
Network analysis
1
Online Retail Sector
1
Online retailing
1
Online-Handel
1
Referral Marketing
1
Relationship marketing
1
Restaurant industry
1
Retail trade
1
aggressiveness
1
comportamiento de queja del consumidor
1
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English
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Ghahramani, Ladan
1
Khalilzadeh, Jalayer
1
Komal
1
Sezgin, Selime
1
Tabari, Saloomeh
1
Tosun, Petek
1
Uray, Nimet
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Journal of hospitality marketing & management
2
Inventi impact: retailing & consumer services
1
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ECONIS (ZBW)
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1
Consumer
complaining
behavior
in hospitality management
Tosun, Petek
;
Sezgin, Selime
;
Uray, Nimet
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10012821095
Saved in:
2
A literature review on
consumer
's
complaining
behavior
and dissatisfaction : implication of marketing strategies with special reference to the online retail sector
Komal
- In:
Inventi impact: retailing & consumer services
(
2021
)
3
,
pp. 190-205
Persistent link: https://www.econbiz.de/10012696532
Saved in:
3
From "hypercritics" to "happy campers" : who complains the most in fine dining restaurants?
Khalilzadeh, Jalayer
;
Ghahramani, Ladan
;
Tabari, Saloomeh
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 451-473
Persistent link: https://www.econbiz.de/10011753984
Saved in:
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