//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"IDW"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"IPMA"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
IDW
Service quality
IPMA
23
Projektmanagement
13
PLS-SEM
8
Project management
8
Customer satisfaction
7
Kundenzufriedenheit
7
Dienstleistungsqualität
6
PMI
6
Consumer behaviour
5
Konsumentenverhalten
5
ANSI
4
DIIR
4
DIN
4
ISO
4
Normen
4
Projekt
4
Standards
4
Hotel industry
3
Hotellerie
3
Importance-performance map analysis (IPMA)
3
Portfolio
3
Standard
3
Airline
2
Beziehungsmarketing
2
Competence
2
Compliance
2
Confidence
2
Fluggesellschaft
2
GPM
2
Governance
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
International Project Management Association
2
KMU
2
Malaysia
2
Millennials
2
Norm
2
more ...
less ...
Online availability
All
Free
6
Undetermined
4
Type of publication
All
Article
6
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Working Paper
4
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Language
All
English
6
German
4
Author
All
Klotz, Michael
4
Marx, Susanne
4
Farooq, Muhammad Shoaib
1
Fayolle, Alain
1
Han, Heesup
1
Harun, Ahasan
1
Haverila, Kai Christian
1
Haverila, Matti
1
Jaafar, Norizan
1
Jasmine Yeap Ai Leen
1
Kartinah Ayupp
1
Lee, Jin-soo
1
Maimoona Salam
1
Noppadol Manosuthi
1
Nunkoo, Robin
1
Prybutok, Gayle
1
Prybutok, Victor R.
1
Ringle, Christian M.
1
Rokonuzzaman, Md
1
Sunnassee, Vivek
1
Teeroovengadum, Viraiyan
1
Twyford, Jenny Carita
1
Yapp, Emily H. T.
1
more ...
less ...
Published in...
All
SIMAT Arbeitspapiere
2
SIMAT-Arbeitspapiere
2
Cogent business & management
1
European journal of management studies : EJMS
1
International journal of hospitality management
1
Journal of air transport management
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
8
EconStor
2
Showing
1
-
10
of
10
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The influence of marital status on customer-centric measures in the context of a ski resort using the importance-performance map analysis (
IPMA
) framework
Haverila, Matti
;
Haverila, Kai Christian
;
Twyford, …
- In:
European journal of management studies : EJMS
28
(
2023
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10014288278
Saved in:
2
Assessing the determinants of customer-perceived value and customer satisfaction in e-hailing services : an Importance-Performance Matrix Analysis (
IPMA
) Approach
Yapp, Emily H. T.
;
Jasmine Yeap Ai Leen
- In:
Cogent business & management
10
(
2023
)
1
,
pp. 1-16
negatively influences users' satisfaction. The Importance-Performance Matrix Analysis (
IPMA
) results revealed that hedonic value …
Persistent link: https://www.econbiz.de/10014477128
Saved in:
3
Projektmanagement-Normen und -Standards
Klotz, Michael
;
Marx, Susanne
-
2022
. die
IPMA
Individual Competence Baseline (
IPMA
ICB®), PRINCE2® oder PM2 behandelt. Auch Standards für die Prüfung von …
Persistent link: https://www.econbiz.de/10013336902
Saved in:
4
Projektmanagement-Normen und -Standards
Klotz, Michael
;
Marx, Susanne
-
2022
-
3., überarbeitete und erweiterte Auflage
IPMA
Individual Competence Baseline (
IPMA
ICB®), PRINCE2® oder PM2 behandelt. Auch Standards für die Prüfung von Projekten …
Persistent link: https://www.econbiz.de/10013325975
Saved in:
5
Projektmanagement-Normen und -Standards
Klotz, Michael
;
Marx, Susanne
-
2018
. die
IPMA
Individual Competence Baseline (
IPMA
ICB), PRINCE2® oder OpenPM2 behandelt. Auch Standards für die Prüfung von …
Persistent link: https://www.econbiz.de/10011942359
Saved in:
6
Projektmanagement-Normen und -Standards
Klotz, Michael
;
Marx, Susanne
-
2018
-
2., überarbeitete und erweiterte Auflage
. die
IPMA
Individual Competence Baseline (
IPMA
ICB), PRINCE2® oder OpenPM2 behandelt. Auch Standards für die Prüfung von …
Persistent link: https://www.econbiz.de/10011933383
Saved in:
7
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
8
Service quality and customer satisfaction : the moderating effects of hotel star rating
Nunkoo, Robin
;
Teeroovengadum, Viraiyan
;
Ringle, …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012389844
Saved in:
9
How to influence consumer mindset : a perspective from service recovery
Harun, Ahasan
;
Rokonuzzaman, Md
;
Prybutok, Gayle
; …
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 65-77
Persistent link: https://www.econbiz.de/10011826039
Saved in:
10
Impact of service quality on customer satisfaction in Malaysia airlines : a PLS-SEM approach
Farooq, Muhammad Shoaib
;
Maimoona Salam
;
Fayolle, Alain
; …
- In:
Journal of air transport management
67
(
2018
),
pp. 169-180
Persistent link: https://www.econbiz.de/10011807265
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->