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~subject:"India"
~subject:"Relationship marketing"
~type_genre:"Case study"
~type_genre:"Collection of articles written by one author"
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Search: subject_exact:"Käuferzufriedenheit"
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India
Relationship marketing
Customer satisfaction
136
Kundenzufriedenheit
136
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31
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28
Service quality
28
Deutschland
20
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Holiday behaviour
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3
Töpfer, Armin
2
Achimba, Clement
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Ajami, Riad A.
1
Altinay, Levent
1
Amos, Amembah A. Lamu
1
Basu, Sriparna
1
Beckett, Nigel P.
1
Bhaskar, N. Udaya
1
Bose, S. K.
1
Bruhn, Manfred
1
Buhl, Hans Ulrich
1
Castañeda, José Alberto
1
Chahal, Hardeep
1
Chen, Li-fei
1
Chuancharoen, Supakij
1
Crostack, Horst-Artur
1
Devi, P. Uma Maheswari
1
Eckert, Hans
1
Fathian, Mohammad
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Fuchs, Oliver A.
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Gargeya, Vidyaranya B.
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Georgi, Dominik
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Goddard, G. Jason
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Gummesson, Evert
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Hartel, Matthias
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1
Kanchana, Rapee
1
Kannan, N. G.
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Klenk, Peter
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Korn, Michael
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Kumari, Neetu
1
Lange, Konstantin
1
Lin, Binshan
1
Liu, Zheng
1
Lu, Yaqiong
1
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Acta Universitatis Oeconomicae Helsingiensis / A
1
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Benchmarking : an international journal ; BIJ
1
Cases on ...
1
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
E-retailing challenges and opportunities in the global marketplace
1
Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden
1
International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
1
International journal of electronic customer relationship management : IJECRM
1
International journal of energy sector management : IJESM
1
International journal of globalisation and small business : IJGSB
1
International journal of management & enterprise development : IJMED
1
International journal of quality and service sciences
1
Journal of business and psychology
1
Management research review
1
Modern banking : applied theory and practice
1
Online banking security measures and data protection
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Strategic marketing in tourism services
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
Wissenschaft & Praxis
1
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ECONIS (ZBW)
36
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
2
Expectation and perception of internet banking service quality of select Indian private and public sector banks : a comparative case study
Ray, Nilanjan
- In:
Online banking security measures and data protection
,
(pp. 58-68)
.
2017
Persistent link: https://www.econbiz.de/10011610405
Saved in:
3
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
4
Competing through logistics management : studies on e-retailing in China
Lu, Yaqiong
;
Liu, Zheng
;
Ma, Lei
- In:
E-retailing challenges and opportunities in the global …
,
(pp. 256-275)
.
2016
Persistent link: https://www.econbiz.de/10011506301
Saved in:
5
Innovation in banking industry : achieving customer satisfaction
Achimba, Clement
;
Ongonga, Jared Opiyo
;
Nyarondia, …
- In:
Modern banking : applied theory and practice
,
(pp. 223-245)
.
2016
Persistent link: https://www.econbiz.de/10011517680
Saved in:
6
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2016
-
9., überarbeitete Auflage
Persistent link: https://www.econbiz.de/10011381718
Saved in:
7
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
8
Cases on consumer-centric marketing management
Jham, Vimi
(
contributor
);
Puri, Sandeep
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10009782412
Saved in:
9
A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Saved in:
10
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
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