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~subject:"Kundenzufriedenheit"
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Search: "Journal of global scholars of marketing science : bridging Asia and the world"
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Kundenzufriedenheit
Consumer behaviour
192
Konsumentenverhalten
192
Brand management
63
Markenführung
63
Beziehungsmarketing
54
Relationship marketing
54
Brand image
39
Markenimage
39
Customer satisfaction
37
Social Web
35
Social web
35
Dienstleistungsqualität
31
Service quality
31
Marketing management
29
Marketingmanagement
29
Emotion
27
Tourism
25
Tourismus
25
Internet marketing
24
Online-Marketing
24
Innovation
21
Brand
20
Markenartikel
20
Tourism industry
19
Tourismuswirtschaft
19
Advertising effects
18
Sustainability
18
Theorie
18
Theory
18
Werbewirkung
18
Einzelhandel
17
Luxury goods
17
Luxusgüter
17
Nachhaltige Entwicklung
17
Retail trade
17
Sustainable development
17
Bibliometrics
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Bibliometrie
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Holiday behaviour
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English
37
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Kim, Kyung Hoon
3
Ahn, Jinwoo
1
Alabastro, Artem
1
Alén, Elisa
1
Anitsal, Ismet
1
Anitsal, Melek Meral
1
Anitsal, Selin
1
Aoki, Kei
1
Bae, Joonheui
1
Baek, Jihyun
1
Barnes, Brianna
1
Bhalla, Priya
1
Bhattacharya, Prodyut
1
Bolton, Ruth N.
1
Bordeau, Julie
1
Borders, Aberdeen Leila
1
Chae, Heeju
1
Chiu, Weisheng
1
Cho, Nam-heung
1
Cho, Seong Do
1
Choi, Sunmee
1
Das, Gurudas
1
Elmadağ Baş, Ayşe Banu
1
Ghaffar, Abdul
1
Gunasekar, Sangeetha
1
Gustafsson, Anders
1
Hakeem, Abdul
1
Han, Jinghe
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Han, Sang-Lin
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Hwang, Hee-joong
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Islam, Tahir
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Itoo, Murtaza Hassan
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Jang, Seochul
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Jiang, Qi
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Kang, Hayoung
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Kang, Minjeong
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Kato, Takumi
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Kim, Daekwan
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Kim, Jaehun
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Kim, Jong Seok
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
37
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All
ECONIS (ZBW)
37
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"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
Breaking barriers : how race shapes service expectations across actors and contexts
Elmadağ Baş, Ayşe Banu
;
Okan, Mehmet
;
Yaoyuneyong, …
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
3
,
pp. 349-365
Persistent link: https://www.econbiz.de/10015048084
Saved in:
3
Impact of artificial intelligence (AI) chatbot characteristics on customer experience and customer satisfaction
Park, Yunho
;
Kim, Jaehun
;
Jiang, Qi
;
Kim, Kyung Hoon
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
3
,
pp. 439-457
Persistent link: https://www.econbiz.de/10015048088
Saved in:
4
The role of service quality in enhancing brand authenticity through the moderation effect of corporate social responsibility (CSR)
Ghaffar, Abdul
;
Islam, Tahir
;
Kincl, Tomas
;
Hakeem, Abdul
; …
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
3
,
pp. 475-494
Persistent link: https://www.econbiz.de/10014319623
Saved in:
5
Leading the sharing economy : an exploration on how perceived value affecting customers' satisfaction and willingness to pay by using DiDi
Yang, Huijun
;
Xia, Lantian
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
1
,
pp. 54-76
Persistent link: https://www.econbiz.de/10012801709
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6
Consumer response tendency and its implications for satisfaction and recommendation intention
Kato, Takumi
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
2
,
pp. 269-284
Persistent link: https://www.econbiz.de/10013177330
Saved in:
7
Do perceptions of switching costs vary across customers' household purchase decision roles?
Tesfom, Goitom
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 511-529
Persistent link: https://www.econbiz.de/10013415455
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8
How perceived effectiveness of social media platform and satisfaction affect continuance intention in a pandemic : the moderating role of perceived benefit
Tran Kim Dung
;
Lobel Trong Thuy Tran
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 627-644
Persistent link: https://www.econbiz.de/10013415463
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9
The effect of B2B service experience on repurchase intention : focus on roles of organizational agility and customer knowledge sharing
Jang, Seochul
;
Bae, Joonheui
;
Kim, Kyung Hoon
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 645-659
Persistent link: https://www.econbiz.de/10013415464
Saved in:
10
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
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