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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Ladengestaltung
648
Store design
648
Consumer behaviour
434
Konsumentenverhalten
434
Einzelhandel
330
Retail trade
325
Beziehungsmarketing
89
Relationship marketing
89
Sales promotion
82
Verkaufsförderung
82
Customer satisfaction
56
Online retailing
55
Online-Handel
55
Dienstleistungsqualität
53
Service quality
53
Food retailing
52
Lebensmitteleinzelhandel
52
Theorie
52
Theory
52
Deutschland
47
Germany
46
Emotion
44
Brand management
43
Markenführung
43
Ladengeschäft
38
Retail outlet
38
USA
37
United States
37
Perception
35
Wahrnehmung
35
Textile distribution
31
Textilhandel
31
Einkaufszentrum
29
Shopping center
27
Marketing management
24
Marketingmanagement
24
Retailing
23
Experiment
20
Fashion
20
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56
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Chebat, Jean-Charles
4
Martínez-Ruiz, María Pilar
3
Borges, Adilson
2
Elmashhara, Maher Georges
2
Izquierdo-Yusta, Alicia
2
Jiménez-Zarco, Ana Isabel
2
Shin, Jong-Kuk
2
Sloot, Laurens M.
2
Soares, Ana
2
Terblanche, Nic S.
2
Willems, Kim
2
Afzal, Afza
1
Ahmad, Farooq
1
Ahmed, Waqar
1
Anwar, Syed Aziz
1
Arsalan Najmi
1
Arshad, Yamna
1
Arthanari, Anuradha
1
Audrain-Pontevia, Anne-Françoise
1
Azmin Azliza Aziz
1
Babin, Barry J.
1
Basso, Kenny
1
Beverland, Michael
1
Blázquez-Resino, Juán José
1
Broilo, Patricia Liebesny
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Bryła, Paweł
1
Bustamante, Juan Carlos
1
Bäckström, Kristina
1
Cardoso, Maria Margarida
1
Castaldo, Sandro
1
Chang, Hyo Jung
1
Chatterjee, Shuvam
1
Chatzopoulou, Evi
1
Chen, Jing
1
Cho, Hyeon Jeong
1
Cioppi, Marco
1
Coughlan, Joseph
1
Dado, Jaroslav
1
Danaher, Peter J.
1
Danaher, Tracey S.
1
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Journal of retailing and consumer services
11
Journal of business research : JBR
4
International journal of hospitality management
3
The international review of retail, distribution and consumer research
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Psychology & marketing
2
The journal of services marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Decision : official journal of Indian Institute of Management Calcutta
1
International journal of business excellence : IJBEX
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
International journal of services and operations management : IJSOM
1
Inventi impact: retailing & consumer services
1
Inventi impact: service sector
1
Journal for global business advancement : JGBA
1
Journal of consumer behaviour : an international research review
1
Journal of euromarketing
1
Journal of fashion marketing and management
1
Journal of marketing
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing management : MM
1
Journal of retailing
1
Journal of service management
1
Management research review
1
Marketing letters : a journal of research in marketing
1
Qualitative market research : an international journal
1
Sensory marketing : research on the sensuality of products
1
The IUP journal of marketing management : IJMM
1
The service industries journal
1
Transportation research / E : an international journal
1
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ECONIS (ZBW)
56
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11
Towards monitoring and building customer share of wallet in physical retail with in-store and mobile information systems
Vuckovac, Denis
-
2018
Persistent link: https://www.econbiz.de/10012163714
Saved in:
12
Can a retail environment be simulated by photographs?
Willems, Kim
;
Doucé, Lieve
;
Petermans, Ann
- In:
Journal of marketing management : JMM ; journal of the …
37
(
2021
)
15/16
,
pp. 1514-1549
Persistent link: https://www.econbiz.de/10012802288
Saved in:
13
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
14
Pleasant ambient scents : a meta-analysis of customer responses and situational contingencies
Roschk, Holger
;
Hosseinpour, Masoumeh
- In:
Journal of marketing
84
(
2020
)
1
,
pp. 125-145
Persistent link: https://www.econbiz.de/10012176465
Saved in:
15
The influence of atmospherics general interior variables on shoppers' emotions and behavior
Elmashhara, Maher Georges
;
Soares, Ana
- In:
The international review of retail, distribution and …
30
(
2020
)
4
,
pp. 437-459
Persistent link: https://www.econbiz.de/10012315157
Saved in:
16
Servicescape irritants and customer satisfaction : the moderating role of shopping motives and involvement
Démoulin, Nathalie
;
Willems, Kim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 295-306
Persistent link: https://www.econbiz.de/10012105031
Saved in:
17
Building store satisfaction centred on customer retention in clothing retailing : store design and ease of shopping
Turhan, Gülden
-
2014
Persistent link: https://www.econbiz.de/10011293783
Saved in:
18
Revisiting the supermarket in-store customer shopping experience
Terblanche, Nic S.
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 48-59
Persistent link: https://www.econbiz.de/10011801738
Saved in:
19
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
Saved in:
20
Store satisfaction and store loyalty : the moderating role of store atmosphere
Francioni, Barbara
;
Savelli, Elisabetta
;
Cioppi, Marco
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 333-341
Persistent link: https://www.econbiz.de/10011883221
Saved in:
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