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~subject:"Organizational change"
~subject:"Relationship marketing"
~type_genre:"Conference paper"
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Search: subject_exact:"Qualitätsmanagement"
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Organizational change
Relationship marketing
Qualitätsmanagement
363
Quality management
351
Theorie
72
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72
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48
Germany
48
Dienstleistungsqualität
45
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45
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Bruhn, Manfred
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The TQM journal : the international review of organizational improvement
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Business process management journal
3
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2
Management Soziales & Gesundheit
2
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Decoding the socio-economic approach to management : results of the second SEAM Conference in the United States
1
Interdisciplinary management research XVI ; 1
1
International journal of quality and service sciences
1
Meffert Marketing Edition
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REFA-Fachbuchreihe Unternehmensentwicklung
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South Asian journal of management : SAJM
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ECONIS (ZBW)
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Qualitätsmanagement in der Sozialwirtschaft : Grundlagen - Qualitätsmanagementsysteme - Implementierung und Steuerung
Ribbeck, Jochen
-
2022
-
2., neu bearbeitete Auflage
Persistent link: https://www.econbiz.de/10013169440
Saved in:
2
Driving the enterprise to sustainable excellence : a Shingo process overview
Plenert, Gerhard Johannes
-
2021
Persistent link: https://www.econbiz.de/10012311368
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3
The significance of guest satisfaction measuring methods in the hotel sector
Horváth, Gergely
-
2020
Persistent link: https://www.econbiz.de/10012601617
Saved in:
4
Qualitätsmanagement in Sozialunternehmen : Grundlagen - Systeme und Konzepte - Implementierung und Steuerung
Ribbeck, Jochen
-
2018
Persistent link: https://www.econbiz.de/10011698754
Saved in:
5
Kooperative Kundenorientierung im Krankenhaus : ein wegweisendes Konzept zur Sicherung von mehr Qualität
Hellmann, Wolfgang
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011474625
Saved in:
6
Six Sigma model of transfer of development capability
Myszewski, Jan M.
- In:
Business process management journal
23
(
2017
)
4
,
pp. 857-872
Persistent link: https://www.econbiz.de/10011723301
Saved in:
7
Customer relationship management and customer satisfaction : the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
Saved in:
8
A typology of customer-to-customer interaction and its implications for excellence in service provision
Sá, Patrícia Moura
;
Amorim, Marlene
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1183-1193
Persistent link: https://www.econbiz.de/10011778140
Saved in:
9
A study on the relationship between the voice of customer with the cost of quality in processes of professional higher education institutions
Mulay, Rahul
;
Khanna, Vandana Tandon
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 55-72
Persistent link: https://www.econbiz.de/10011888096
Saved in:
10
Serviceorientierte Verwaltung und Wirtschaftsförderung : Grundlagen für die Praxis
Vogelgesang, Matthias
;
Pongratz, Philip
-
2016
Persistent link: https://www.econbiz.de/10011450572
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