//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Roboter"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"warmth"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Roboter
Consumer behaviour
59
Konsumentenverhalten
59
Warmth
48
Competence
41
Brand management
27
Markenführung
27
Brand image
26
Markenimage
26
Beziehungsmarketing
23
Relationship marketing
23
warmth
22
Brand
21
Markenartikel
21
Dienstleistungsqualität
16
Service quality
16
competence
16
Customer satisfaction
13
Kundenzufriedenheit
13
Occupational qualification
12
Qualifikation
12
Advertising effects
11
Werbewirkung
11
Advertising
9
Corporate Social Responsibility
9
Corporate social responsibility
9
Perceived warmth
9
Customer service
8
Emotion
8
Kundenservice
8
Robot
8
Werbung
8
Brand warmth
7
Gender
7
Geschlecht
7
Perception
7
Stereotype content model
7
Wahrnehmung
7
Confidence
6
Kompetenz
6
more ...
less ...
Online availability
All
Undetermined
7
Free
1
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
8
Language
All
English
8
Author
All
Chang, Woojung
1
Chen, Lihan
1
Frank, Darius-Aurel
1
Gao, Yanhuan
1
Grazzini, Laura
1
Huang, Youlin
1
Huo, Yixi
1
Kim, Kyoungmi
1
Kim, Seo Young
1
Leiño Calleja, David
1
Liu, Canmian
1
Magnenat-Thalmann, Nadia
1
Nijssen, E. J.
1
Nunan, Daniel
1
Otterbring, Tobias
1
Schepers, Jeroen
1
Schmitt, Bernd
1
Song, Jinzhu
1
Viglia, Giampaolo
1
Wu, Xiaojun
1
Xie, Lishan
1
more ...
less ...
Published in...
All
Technological forecasting & social change : an international journal
3
European journal of marketing
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of service management
1
Marketing letters : a journal of research in marketing
1
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Some agents are more similar than others : customer orientation of frontline robots and employees
Leiño Calleja, David
;
Schepers, Jeroen
;
Nijssen, E. J.
- In:
Journal of service management
34
(
2023
)
6
,
pp. 27-49
Persistent link: https://www.econbiz.de/10014456545
Saved in:
2
Dashed expectations in service experiences : effects of robots human-likeness on customers' responses
Grazzini, Laura
;
Viglia, Giampaolo
;
Nunan, Daniel
- In:
European journal of marketing
57
(
2023
)
4
,
pp. 957-986
Persistent link: https://www.econbiz.de/10014252225
Saved in:
3
Impact of the introduction of service robots on consumer satisfaction : empirical evidence from hotels
Wu, Xiaojun
;
Huo, Yixi
- In:
Technological forecasting & social change : an …
194
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014475913
Saved in:
4
Being friendly and competent : service robots' proactive behavior facilitates customer value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
5
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
6
Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel
;
Otterbring, Tobias
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Saved in:
7
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
8
Eliza in the uncanny valley : anthropomorphizing consumer robots increases their perceived
warmth
but decreases liking
Kim, Seo Young
;
Schmitt, Bernd
;
Magnenat-Thalmann, Nadia
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10012016690
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->