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~subject:"Service quality"
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Service quality
Website
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Consumer behaviour
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Online retailing
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website functionality
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online retailing
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International journal of electronic marketing and retailing : IJEMR
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Journal of strategy and management
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ECONIS (ZBW)
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E-commerce websites, consumer order fulfillment and after-sales service satisfaction : the customer is always right, even after the shopping cart check-out
Camilleri, Mark Anthony
- In:
Journal of strategy and management
15
(
2022
)
3
,
pp. 377-396
Persistent link: https://www.econbiz.de/10013332414
Saved in:
2
Functionality evaluation of mobile hotel websites in the m-commerce era
Lei, Simon
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
6
,
pp. 665-678
Persistent link: https://www.econbiz.de/10012179454
Saved in:
3
Analysing the complexities of
website
functionality
, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
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