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~subject:"Structural equation model"
~subject:"Wissensmanagement"
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Search: subject:"Electronic Customer Relationship Management"
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Structural equation model
Wissensmanagement
Beziehungsmarketing
12
Relationship marketing
12
E-commerce
11
Electronic Commerce
11
Customer satisfaction
5
Kundenzufriedenheit
5
e-CRM
5
electronic customer relationship management
5
Electronic Customer Relationship Management
4
Electronic customer relationship management
4
Benutzermodell
3
E-Commerce
3
Knowledge management
3
Strukturgleichungsmodell
3
Dienstleistungsqualität
2
Electronic customer relationship management (eCRM)
2
Firm performance
2
Iran
2
Service quality
2
Unternehmenserfolg
2
structural equation modelling
2
ASEAN
1
ASEAN countries
1
ASEAN-Staaten
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Anwendungssystem
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Automation
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Bank
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Brand
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Brand image
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Brand management
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Business Process
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Business process management
1
Cluster analysis
1
Clusteranalyse
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Customer loyalty
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Desktop interface
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Choaknumkij, Karn
1
Esmaili, Ebrahim
1
Fongsuwan, Wanno
1
Gharibpoor, Mahshid
1
Hemmati, Amin
1
Iraj, Elham Bagheri
1
Lak, Behzad
1
Naderi, Reihaneh
1
Rastgar, Abbas Ali
1
Rezaeenour, Jalal
1
Shahin, Arash
1
Teymouri, Shirin
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International journal of business information systems : IJBIS
1
International journal of electronic customer relationship management : IJECRM
1
Journal of information & knowledge management : JIKM
1
Research journal of business management
1
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ECONIS (ZBW)
4
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1
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of
electronic
customer
relationship
management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
2
Effective factors of Social Customer Knowledge Management (SCKM) in Organisations : study of electronic service providers in Iran
Lak, Behzad
;
Rezaeenour, Jalal
- In:
Journal of information & knowledge management : JIKM
16
(
2017
)
2
,
pp. 1750014-1-24
Persistent link: https://www.econbiz.de/10011754272
Saved in:
3
Thailand's provincial electricity authority (PEA) : a structural equation model of factors determining customer satisfaction
Choaknumkij, Karn
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 233-246
Persistent link: https://www.econbiz.de/10011413743
Saved in:
4
Studying the influence of e-CRM on web-based brand personality : the case of Mellat Bank
Shahin, Arash
;
Gharibpoor, Mahshid
;
Teymouri, Shirin
; …
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 453-470
Persistent link: https://www.econbiz.de/10010231396
Saved in:
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