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Dienstleistung
28
Services
28
Innovation
7
Business model
5
Geschäftsmodell
5
Dienstleistungsqualität
4
Großbritannien
4
Innovation management
4
Innovationsmanagement
4
Service quality
4
United Kingdom
4
Outsourcing
3
Product design
3
Produktgestaltung
3
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2
Bank
2
Business process management
2
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2
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2
Finland
2
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2
Globalisierung
2
Globalization
2
Knowledge management
2
Knowledge transfer
2
Kundenintegration
2
Kundenzufriedenheit
2
Offshoring
2
Prozessmanagement
2
Service-Dominant Logic
2
Service-dominant logic
2
USA
2
United States
2
Wissensmanagement
2
Wissenstransfer
2
Aerospace industry
1
Airline
1
Angebot
1
Anlageverhalten
1
Australia
1
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Book / Working Paper
62
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Case study
Article in journal
2,287
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2,287
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651
Book section
651
research-article
194
Article
42
Fallstudie
28
conceptual-paper
24
Conference paper
20
Congress Report
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review
17
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Sammelwerk
16
review-article
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case-report
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viewpoint
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Apte, Aruna U.
1
Apte, Uday M.
1
Baglieri, Enzo
1
Bahrs, Julian
1
Bals, Lydia
1
Brege, Staffan
1
Bygstad, Bendik
1
Chang, C. M.
1
Coelho de Souza, Leonardo Leocádio
1
Croom, Simon
1
Cuthbertson, Richard
1
Dadfar, Hossein
1
Dew, Nicholas
1
Edvardsson, Bo
1
Ellram, Lisa M.
1
Evans, Barry
1
Ferrer, Geraldo
1
Fischbacher, Moira
1
Furseth, Peder Inge
1
Ganguly, Auroop
1
Gronau, Norbert
1
Gupta, Amar
1
Hake, Marcus
1
Hartmann, Evi
1
Heinze, Priscilla
1
Herrmann, Thomas
1
Hilton, Julie
1
Huang, Qiu Bo
1
Hurmelinna-Laukkanen, Pia
1
Krishnan, Archana
1
Lembcke, Robert
1
Li, Jing Hua
1
Longbottom, David
1
Mason, Katy
1
Miceli, Lucia
1
Mukherji, Sourav
1
Ordanini, Andrea
1
Paiola, Marco
1
Parasuraman, A.
1
Pekkarinen, Saara
1
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Published in...
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International journal of production economics
2
International journal of quality and service sciences
2
Journal of service management
2
Systems thinking : from heresy to practice ; public and private sector studies
2
Cases on branding strategies and product development : successes and pitfalls
1
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
1
European management journal
1
Export und Internationalisierung wissensintensiver Dienstleistungen
1
Information and organization
1
International journal of contemporary hospitality management
1
International journal of innovation and technology management
1
International journal of services technology and management
1
International journal of technology marketing : IJTMkt
1
Journal of purchasing and supply management
1
Journal of vacation marketing : an international journal
1
Managing consumer services : factory or theater?
1
Outsourcing and offshoring of professional services : business optimization in a global economy
1
Procuring complex performance : studies of innovation in product-service management
1
Review of marketing research
1
Service business : an international journal
1
Service-orientierte Geschäftsmodelle : erfolgreich umsetzen
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The service industries journal
1
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All
ECONIS (ZBW)
28
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1
Service branding through quality practices in public and private telecommunication organization
Krishnan, Archana
- In:
Cases on branding strategies and product development : …
,
(pp. 79-102)
.
2015
Persistent link: https://www.econbiz.de/10010504648
Saved in:
2
Connecting factory to theatre : lessons from a case study
Croom, Simon
;
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 45-67)
.
2014
Persistent link: https://www.econbiz.de/10010478150
Saved in:
3
Customer involvement in service production, delivery and quality : the challenge and opportunities
Dadfar, Hossein
;
Brege, Staffan
;
Semnani, Sedigheh …
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10009754723
Saved in:
4
The service innovation triangle : a tool for exploring value creation through service innovation
Furseth, Peder Inge
;
Cuthbertson, Richard
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
2
,
pp. 159-176
Persistent link: https://www.econbiz.de/10009759278
Saved in:
5
Service-orientierte Geschäftsmodelle und ihr Nutzen für Nachfragen und Anbieter
Warg, Markus
;
Rennebach, Saskia
- In:
Service-orientierte Geschäftsmodelle : erfolgreich umsetzen
,
(pp. 53-84)
.
2013
Persistent link: https://www.econbiz.de/10010245568
Saved in:
6
Service systems as a foundation for resource integration and value co-creation
Edvardsson, Bo
;
Skålén, Per
;
Tronvoll, Bård
-
2012
Persistent link: https://www.econbiz.de/10009572483
Saved in:
7
Service design : suggesting a qualitative multistep approach for analyzing and examining theme park experiences
Trischler, Jakob
;
Zehrer, Anita
- In:
Journal of vacation marketing : an international journal
18
(
2012
)
1
,
pp. 57-73
Persistent link: https://www.econbiz.de/10009502392
Saved in:
8
The front/back office configuration in new service development : case study of local commercial bank in China
Li, Jing Hua
;
Huang, Qiu Bo
- In:
International journal of services technology and management
18
(
2012
)
3/4
,
pp. 184-203
Persistent link: https://www.econbiz.de/10009744379
Saved in:
9
Social networks and customer involvement in new service development (NSD) : the case of www.mystarbucksidea.com
Sigala, Marianna
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 966-990
Persistent link: https://www.econbiz.de/10009666533
Saved in:
10
The creation of novel and marketable service ideas
Chang, C. M.
- In:
International journal of innovation and technology …
8
(
2011
)
1
,
pp. 113-133
Persistent link: https://www.econbiz.de/10008987209
Saved in:
1
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