Ruiz, Carlos E.; Wang, Jia; Hamlin, Robert G. - In: Leadership & Organization Development Journal 34 (2013) 2, pp. 130-146
Purpose – The aim of this study was to identify what people in Mexican organizations perceive as effective and ineffective managerial behavior. Design/methodology/approach – A qualitative study based on the grounded theory approach was conducted. Interviews using the critical incident...