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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
9
Konsumentenverhalten
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Customer satisfaction
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Kundenzufriedenheit
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Viral marketing
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Virales Marketing
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China
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Share price
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Aktienmarkt
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Online retailing
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Zhang, Zili
4
Xie, Karen L.
2
Zhang, Ziqiong
2
Jiang, Minghui
1
Lee, Seul Ki
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Li, Xiangyang
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Liu, Xianwei
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Nicolau, Juan Luis
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Singh, Amrik
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Xu, Yukuan
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International journal of hospitality management
2
International journal of contemporary hospitality management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
How do hotel managers react to rating fluctuation?
Xu, Yukuan
;
Zhang, Zili
;
Nicolau, Juan Luis
;
Liu, Xianwei
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293769
Saved in:
2
Effects of managerial response on consumer eWOM and hotel performance : evidence from TripAdvisor
Xie, Karen L.
;
Zhang, Zili
;
Zhang, Ziqiong
;
Singh, Amrik
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 2013-2034
Persistent link: https://www.econbiz.de/10011624247
Saved in:
3
The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.
;
Zhang, Zili
;
Zhang, Ziqiong
- In:
International journal of hospitality management
43
(
2014
),
pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
Saved in:
4
Refining the relationship between attribute performance and customer satisfaction in the Chinese hospitality industry
Zhang, Zili
;
Jiang, Minghui
;
Li, Xiangyang
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1364-1375
Persistent link: https://www.econbiz.de/10010208033
Saved in:
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