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Search: person:"Hamer, Lawrence O."
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Asymmetric information
1
Asymmetrische Information
1
Business process management
1
Dienstleistungsqualität
1
Erwartungsbildung
1
Expectation formation
1
Internet-Auktion
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Online auction
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Online retailing
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Online-Handel
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Hamer, Lawrence O.
7
Liu, Ben Shaw-Ching
1
Liu, Ben Shaw-ching
1
Sudharshan, D.
1
Sudharshan, Devanathan
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The journal of services marketing
3
Services marketing quarterly
2
Journal of marketing education : JME
1
Office of Research working paper / University of Illinois at Urbana-Champaign, College of Commerce and Business Administration
1
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OLC EcoSci
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ECONIS (ZBW)
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1
Reducing online buyers' perceptions of risk : a study of online auctions
Hamer, Lawrence O.
- In:
Services marketing quarterly
32
(
2011
)
2
,
pp. 83-95
Persistent link: https://www.econbiz.de/10009126366
Saved in:
2
A confirmation perspective on perceived service quality
Hamer, Lawrence O.
- In:
The journal of services marketing
20
(
2006
)
4
,
pp. 219-232
Persistent link: https://www.econbiz.de/10007288540
Saved in:
3
A confirmation perspective on perceived service quality
Hamer, Lawrence O.
- In:
The journal of services marketing
20
(
2006
)
4-5
,
pp. 219-232
Persistent link: https://www.econbiz.de/10007292741
Saved in:
4
A Pragmatic View of Perceived Service Quality Measurement
Hamer, Lawrence O.
- In:
Services marketing quarterly
24
(
2003
)
3
,
pp. 29-42
Persistent link: https://www.econbiz.de/10007031766
Saved in:
5
Articles - The Additive Effects of Semistructured Classroom Activities on Student Learning: An Application of Classroom-Based Experiential Learning Techniques
Hamer, Lawrence O.
- In:
Journal of marketing education : JME
22
(
2000
)
1
,
pp. 25-34
Persistent link: https://www.econbiz.de/10006289418
Saved in:
6
Number 2 - After-service response in service quality assessment: A real-time updating model approach
Liu, Ben Shaw-Ching
;
Sudharshan, D.
;
Hamer, Lawrence O.
- In:
The journal of services marketing
14
(
2000
)
2-3
,
pp. 160-177
Persistent link: https://www.econbiz.de/10007117970
Saved in:
7
A real-time expectation updating based process model of service quality
Sudharshan, Devanathan
;
Liu, Ben Shaw-ching
;
Hamer, …
-
1995
Persistent link: https://www.econbiz.de/10000925157
Saved in:
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