Afroj, Sadia; Hanif, Fahmida; Hossain, Muntasir Bin; … - In: Journal of urban management 10 (2021) 3, pp. 179-191
Rapid urban population growth stimulates the challenges of city government authorities in providing the municipal services adequately considering the citizen's demand. While the gap persists between the service provision and citizen's perception on it, the quality of life of cities may...