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~isPartOf:"International journal of retail & distribution management"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Beziehungsmarketing"
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Beziehungsmarketing
68
Relationship marketing
68
Consumer behaviour
48
Konsumentenverhalten
48
Einzelhandel
33
Retail trade
33
Customer satisfaction
17
Kundenzufriedenheit
17
Online retailing
16
Online-Handel
16
Confidence
9
Dienstleistungsqualität
9
E-commerce
9
Electronic Commerce
9
Service quality
9
Vertrauen
9
Brand management
8
Markenführung
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Internet marketing
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Online-Marketing
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Website
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Distribution channel
6
Marketing management
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Marketingmanagement
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Vertriebsweg
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Brand image
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Markenimage
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Salespeople
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Verkaufspersonal
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Customer experience
4
Customer integration
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France
4
Frankreich
4
Kundenbindungsprogramm
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Kundenintegration
4
Lieferantenmanagement
4
Loyalty
4
Loyalty program
4
Sales promotion
4
Satisfaction
4
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Aufsatz in Zeitschrift
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68
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English
68
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Frasquet Deltoro, Marta
2
Ieva, Marco
2
Nor Asiah Omar
2
Rosenbaum, Mark S.
2
Wozniak, Richard
2
Ziliani, Cristina
2
Abbes, Molka
1
Al-Maghrabi, Talal
1
Albaum, Gerald S.
1
Albinsson, Pia A.
1
Alves, Helena
1
Anjaly, Bhawna
1
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1
Audrain-Pontevia, Anne-Françoise
1
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1
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1
Babakus, Emin
1
Bagdare, Shilpa
1
Bennett, Dag
1
Berenguer Contrí, Gloria
1
Bezes, Christophe
1
Bhardwaj, Preshth
1
Blackley, Nelson
1
Bouzaabia, Olfa
1
Bouzaabia, Rym
1
Bressolles, Grégory
1
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Cagatay, Kubulay
1
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1
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1
Chang, Shing Wan
1
Chen, Mei Su
1
Chrissikopoulos, Vassilios
1
Cioppi, Marco
1
Coca-Stefaniak, J. Andres
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International journal of retail & distribution management
Journal of business research : JBR
621
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
395
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
191
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
Psychology & marketing
97
European journal of marketing : EJM
95
Cogent business & management
93
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
66
European journal of operational research : EJOR
65
International journal of internet marketing and advertising : IJIMA
65
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ECONIS (ZBW)
68
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1
Towards digital loyalty programs : insights from customer medium preference segmentation
Ieva, Marco
;
Ziliani, Cristina
- In:
International journal of retail & distribution management
45
(
2017
)
2
,
pp. 195-210
Persistent link: https://www.econbiz.de/10011620418
Saved in:
2
Improving UK retail academic-practitioner research : insights from relationship marketing
Blackley, Nelson
;
Resnick, Sheilagh Mary
;
Cassidy, Kim
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 4-19
Persistent link: https://www.econbiz.de/10011621598
Saved in:
3
Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung
;
Dubinsky, Alan J.
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
Saved in:
4
Private labels importance across different store loyalty stages : a multilevel approach
Vale, Rita Coelho do
;
Matos, Pedro Verga
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 71-89
Persistent link: https://www.econbiz.de/10011621628
Saved in:
5
Cultivating the brand-customer relationship in Facebook fan pages : a study of fast-fashion industry
Chang, Shing Wan
;
Fan, Shih-Heng
- In:
International journal of retail & distribution management
45
(
2017
)
3
,
pp. 253-270
Persistent link: https://www.econbiz.de/10011640101
Saved in:
6
Exploring risks, advantages and interpersonal trust in buyer-salesperson relationships in direct selling in a non-western country
Poon, Patrick
;
Albaum, Gerald S.
;
Yin, Cheng-Yue
- In:
International journal of retail & distribution management
45
(
2017
)
3
,
pp. 328-342
Persistent link: https://www.econbiz.de/10011640130
Saved in:
7
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
Saved in:
8
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta
;
Miquel, Maria-José
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 859-873
Persistent link: https://www.econbiz.de/10011775727
Saved in:
9
Exploring the influence of store attributes on customer experience and customer engagement
Mohd-Ramly, Suhaily
;
Nor Asiah Omar
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1138-1158
Persistent link: https://www.econbiz.de/10011815069
Saved in:
10
Self-efficacy, trust, and perceived benefits in the co-creation of value by consumers
Alves, Helena
;
Mainardes, Emerson Wagner
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1159-1180
Persistent link: https://www.econbiz.de/10011815151
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