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~subject:"Trust"
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Search: subject:"Customer loyalty"
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Trust
Relationship marketing
1,136
Beziehungsmarketing
1,069
Customer loyalty
1,049
Customer satisfaction
947
Kundenbindung
942
Customer retention
919
Consumer behaviour
911
Konsumentenverhalten
809
Kundenzufriedenheit
721
Service quality
516
customer loyalty
489
Dienstleistungsqualität
473
customer satisfaction
182
Brand management
143
Markenführung
137
Retail trade
119
Einzelhandel
113
Customer Loyalty
104
Brand image
103
Confidence
101
Vertrauen
101
Markenimage
96
Corporate social responsibility
92
Electronic Commerce
92
Social Web
89
Social web
89
Online retailing
88
Customer service
87
Online-Handel
87
service quality
87
E-commerce
84
Bank
83
Germany
83
Deutschland
79
Online-Marketing
78
Internet marketing
76
Marketing
75
Brand loyalty
74
Corporate Social Responsibility
74
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7
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79
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research-article
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1
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1
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76
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Basso, Kenny
3
Breazeale, Michael
2
El-Manstrly, Dahlia
2
Flavián, Carlos
2
Guinalíu, Miguel
2
Hassan, M.Y.
2
Koul, Surabhi
2
Leckie, Civilai
2
Lee, Richard
2
Madi, M.
2
McDonald, Heath
2
Mishra, Hari Govind
2
Muflih, Muhammad
2
Nyadzayo, Munyaradzi W.
2
Paparoidamis, Nicholas G.
2
Rabbanee, Fazlul K.
2
Ramaseshan, B.
2
Saini, Shivani
2
Singh, Jagwinder
2
Tan, Jon Chiew Kwee
2
Terres, Mellina da Silva
2
Thakur, Rakhi
2
Wong, Amy
2
Zoubeidi, T.
2
Aa, Zanna van der
1
Abbasi, Sahar
1
Afaq, Anam
1
Aghakhani, Hamed
1
Agrawal, Shiv Ratan
1
Alagiriswamy, Ravikumar
1
Amin, Muslim
1
Arteaga‐Moreno, Francisco
1
Ashkani, Mahdi
1
Ashman, Rachel
1
Asiati, Diah Isnaini
1
Auh, Seigyoung
1
Aydin, Serkan
1
Azizi, Shahriar
1
Ball, Dwayne
1
Baloglu, Seyhmus
1
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Maastricht School of Management (MSM)
1
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Journal of Services Marketing
10
European Journal of Marketing
5
International Journal of Bank Marketing
4
Journal of retailing and consumer services
3
Marketing Intelligence & Planning
3
Industrial Management & Data Systems
2
Journal of Economic and Administrative Sciences
2
Journal of Indian Business Research
2
Journal of Service Management
2
Journal of service management
2
The international journal of bank marketing : IJBM
2
The journal of services marketing
2
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Business Strategy Series
1
Business and Economic Research : BER
1
Expert Journal of Marketing
1
Gadjah Mada international journal of business
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Academic Research in Accounting, Finance and Management Sciences
1
International Journal of Quality & Reliability Management
1
International Journal of Retail & Distribution Management
1
International journal of bank marketing
1
International journal of contemporary hospitality management
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of quality & reliability management
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of Business & Industrial Marketing
1
Journal of Enterprise Information Management
1
Journal of Indian business research
1
Journal of Modelling in Management
1
Journal of Product & Brand Management
1
Journal of business ethics : JBE
1
Journal of customer behaviour
1
Journal of financial services marketing
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of governance and regulation : international scientific journal
1
Journal of hospitality and tourism insights
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of modelling in management
1
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Other ZBW resources
39
ECONIS (ZBW)
37
RePEc
4
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1
The role of customer personality in premium banking services
Ho, Shirie Pui Shan
;
Wong, Amy
- In:
Journal of financial services marketing
28
(
2023
)
2
,
pp. 285-305
Persistent link: https://www.econbiz.de/10014326867
Saved in:
2
The antecedents of relationship marketing and
customer
loyalty
: a case of the designed fashion product
Bui Thanh Khoa
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
2
,
pp. 195-204
Persistent link: https://www.econbiz.de/10012667283
Saved in:
3
Customer
loyalty
to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
4
Right from the start : the association between ethical leadership, trust primacy, and
customer
loyalty
Crossley, Craig
;
Taylor, Shannon G.
;
Liden, Robert C.
; …
- In:
Journal of business ethics : JBE
193
(
2024
)
2
,
pp. 409-426
Persistent link: https://www.econbiz.de/10015044768
Saved in:
5
Comparison of generational loyalty models and loyalty programs for Millennial, Generation X, and Baby Boomer hotel customers
Whalen, Elizabeth A.
;
Bowen, John T.
;
Baloglu, Seyhmus
- In:
Journal of hospitality and tourism insights
7
(
2024
)
4
,
pp. 2328-2346
Persistent link: https://www.econbiz.de/10015053384
Saved in:
6
Social CRM : linking the dots of customer service and
customer
loyalty
during COVID-19 in the hotel industry
Afaq, Anam
;
Gaur, Loveleen
;
Singh, Gurmeet
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105
Saved in:
7
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
8
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
9
Sustaining
customer
loyalty
of fresh food e-tailers : an empirical study in China
Cui, Li
;
He, Shanshan
;
Deng, Hepu
;
Wang, Xiaoyi
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 669-686
Persistent link: https://www.econbiz.de/10014285872
Saved in:
10
Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and
customer
loyalty
Venkatakrishnan, Jeeva
;
Alagiriswamy, Ravikumar
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2455-2484
Persistent link: https://www.econbiz.de/10014457817
Saved in:
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