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~subject:"Vietnam"
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Vietnam
Beziehungsmarketing
147
Relationship marketing
147
Customer participation
129
Customer integration
105
Kundenintegration
105
Consumer behaviour
83
Konsumentenverhalten
82
Customer satisfaction
73
Kundenzufriedenheit
71
Service quality
71
Dienstleistungsqualität
67
customer participation
41
Innovation
34
Betriebliche Wertschöpfung
31
Innovation management
31
Innovationsmanagement
31
Value creation
31
Customer value
25
Kundenwert
24
New product development
20
Produktentwicklung
20
Customer service
19
Kundenservice
19
Co-creation
17
Social Web
16
Social web
16
Value co-creation
16
Lieferantenmanagement
13
Marketing management
13
Marketingmanagement
13
Supplier relationship management
13
Brand management
12
Dienstleistungssektor
12
Markenführung
12
Service industry
12
Beschwerdemanagement
10
Complaint management
10
Satisfaction
9
Customer Participation
8
Dienstleistung
8
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English
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Le Nguyen Hau
3
Pham Ngoc Thuy
3
Pham Ngoc Tram Anh
2
Dao Thi Xuan Mai
1
Tran Thi Phuong Thao
1
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Service business
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Journal of economic development
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ECONIS (ZBW)
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1
The effects of interaction behaviors of service frontliners on
customer
participation
in the value co-creation : a study of health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
- In:
Service business
11
(
2017
)
2
,
pp. 253-277
Persistent link: https://www.econbiz.de/10011732272
Saved in:
2
The role of service encounter interaction behavior in activating
customer
participation
and co-creating value in the health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
;
Tran …
- In:
Journal of economic development
23
(
2016
)
2
,
pp. 100-119
Persistent link: https://www.econbiz.de/10011647701
Saved in:
3
Customer
participation
to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
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