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~subject:"Relationship marketing"
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Search: subject:"Dienstleistung"
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Relationship marketing
Dienstleistung
7,033
Öffentliche Dienstleistung
4,984
Public services
4,759
Deutschland
3,737
Services
3,661
Unternehmensdienstleistung
3,582
Business services
3,569
Germany
3,312
Leistungsbündel
3,242
Bundling strategy
3,241
Theorie
2,726
Theory
2,695
Dienstleistungssektor
2,094
Service industry
1,938
Sozialer Dienst
1,613
Social services
1,612
Innovation
1,452
Dienstleistungsqualität
1,273
Service quality
1,267
USA
1,241
IT service provider
1,192
IT-Dienstleister
1,192
United States
1,160
Kommunale Dienstleistung
1,046
Outsourcing
1,014
Local public services
986
Großbritannien
899
EU-Staaten
802
United Kingdom
796
Professional services
789
EU countries
788
Freie Berufe
785
Innovationsmanagement
766
Innovation management
705
Beziehungsmarketing
690
Öffentlicher Sektor
660
Industrie
649
Welt
637
World
628
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198
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59
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81
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21
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21
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12
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12
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7
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6
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English
429
German
260
French
1
Polish
1
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Bruhn, Manfred
11
Stauss, Bernd
9
Edvardsson, Bo
7
Kleinaltenkamp, Michael
7
McColl-Kennedy, Janet R.
7
Kowalkowski, Christian
6
Corsten, Hans
5
Gustafsson, Anders
5
Jaakkola, Elina
5
Schmitz, Gertrud
5
Witell, Lars
5
Bitner, Mary Jo
4
Bullinger, Hans-Jörg
4
Gremler, Dwayne D.
4
Grönroos, Christian
4
Kohtamäki, Marko
4
Nippa, Michael
4
Reichwald, Ralf
4
Vargo, Stephen L.
4
Backhaus, Christof
3
Benkenstein, Martin
3
Benoit, Sabine
3
Cassia, Fabio
3
Evanschitzky, Heiner
3
Faßnacht, Martin
3
Furrer, Olivier
3
Gebauer, Heiko
3
Gouthier, Matthias H. J.
3
Hallikas, Jukka
3
Helkkula, Anu
3
Huang, Ming-Hui
3
Immonen, Mika
3
Jacob, Frank
3
Kes, Isabelle
3
Lay, Gunter
3
Lusch, Robert F.
3
Nätti, Satu
3
Patterson, Paul G.
3
Pynnönen, Mikko
3
Raddats, Chris
3
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Springer Fachmedien Wiesbaden
2
Arbeiterwohlfahrt Bezirksverband Oberbayern
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Bundesarbeitsgemeinschaft für Unterstützte Beschäftigung
1
Deutscher Universitäts-Verlag GmbH
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dienstleistungsmarketing-Workshop <8, 2001, Innsbruck>
1
Edward Elgar Publishing
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Georg-August-Universität Göttingen / Abteilung für Unternehmensplanung
1
Hochschulgruppe Arbeits- und Betriebsorganisation
1
Logos Verlag Berlin
1
Manz'sche Verlags- und Universitätsbuchhandlung
1
Projekt "Fachkompetenz in Unterstützter Beschäftigung"
1
RWTH Aachen
1
Shaker Verlag
1
Technische Universität Bergakademie Freiberg / Fakultät für Wirtschaftswissenschaften
1
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
1
Universität Rostock
1
Universität St. Gallen
1
Universität Ulm
1
Verband Deutscher Maschinen- und Anlagenbau
1
Verlag für Verwaltungswissenschaft ein Imprint von Clemens Lorei
1
Workshop für Dienstleistungsmarketing <13, 2008, Ingolstadt>
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Industrial marketing management : the international journal for industrial and high-tech firms
26
The journal of services marketing
22
Journal of service management
18
Journal of service research : JSR
14
SpringerLink / Bücher
14
The journal of business & industrial marketing
12
Journal of retailing and consumer services
10
Marketing von Solutions : innovative Ansätze und Best Practices
9
The service industries journal
9
Journal of business research : JBR
8
Gabler Edition Wissenschaft
7
Journal of service research
7
Service business
7
International journal of hospitality management
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Schriften zum Produktionsmanagement
5
Services marketing quarterly
5
Basler Schriften zum Marketing
4
Forum Dienstleistungsmanagement
4
International journal of services and operations management
4
Springer eBook Collection / Business and Economics
4
Business horizons
3
Fokus Dienstleistungsmarketing
3
Gabler-Edition Wissenschaft
3
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
3
International journal of production economics
3
International journal of services, economics and management
3
International journal of technology management : IJTM
3
International marketing review
3
Journal of business market management : JBM
3
Journal of business-to-business marketing
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of revenue and pricing management
3
Journal of service theory and practice
3
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
3
Kundenbeziehungen im Dienstleistungsbereich
3
Managing service quality : MSQ ; an international journal
3
Neue betriebswirtschaftliche Forschung : Nbf
3
Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
3
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ECONIS (ZBW)
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subject:"dienstleistungen"
(4,066 results)
1
Supporting value co-creation through interaction during the pre-purchase customer journey : empirical evidence from B2B HR services
Lassila, Elina
;
Heikka, Eija-Liisa
;
Nätti, Satu
- In:
The journal of business & industrial marketing
38
(
2023
)
13
,
pp. 63-73
Persistent link: https://www.econbiz.de/10014472654
Saved in:
2
How information technology automates and augments processes : insights from Artificial-Intelligence-based systems in professional service operations
Spring, Martin
;
Faulconbridge, James R.
;
Sarwar, Atif
- In:
Journal of operations management
68
(
2022
)
6/7
,
pp. 592-618
Persistent link: https://www.econbiz.de/10013466482
Saved in:
3
Servitization in cross-border relationships : investigating the effects of global supply chain dependence on the servitization level of the manufacturers
Niu, Yimeng
;
Jiang, Zhibin
- In:
International journal of operations & production management
44
(
2024
)
1
,
pp. 260-291
Persistent link: https://www.econbiz.de/10014468352
Saved in:
4
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
5
Towards a holistic customer value approach in managing public health care services : a developers' view
Komulainen, Hanna
;
Nätti, Satu
;
Saraniemi, Saila
; …
- In:
International journal of public sector management
36
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10013545701
Saved in:
6
What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
7
Does service modularity enhance new service development performance in supply chains : an empirical study
Osman, Osman Mohamed Ali
;
Jian, Zhaoquan
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2772-2792
Persistent link: https://www.econbiz.de/10014472618
Saved in:
8
Business hybrid offerings by manufacturing SMEs : impact of servitization on internationalization of manufacturing SMEs
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
International marketing review
40
(
2023
)
4
,
pp. 585-611
Persistent link: https://www.econbiz.de/10014469932
Saved in:
9
Knowledge intensive business service (KIBS) firms' use of visualization for customer participation and knowledge sharing during the service process
Clarke, Ann Højbjerg
;
Mortensen, Bo
;
Freytag, Per V.
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 32-43
Persistent link: https://www.econbiz.de/10014282225
Saved in:
10
Supply chain antecedents of servitization : a study in ETO machinery companies
Masi, Antonio
;
Pero, Margherita
;
Abdelkafi, Nizar
- In:
International journal of production economics
258
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014282837
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