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~isPartOf:"International journal of quality and service sciences"
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Search: subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
10
Service management
8
Betriebliche Wertschöpfung
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Dienstleistungsqualität
3
Finnland
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Beziehungsmarketing
2
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1970-
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Svensson, Göran
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Nenonen, Suvi
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Nuutinen, Maaria
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Petzer, Daniel J.
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Siltaloppi, Jaakko
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Svari, Sander
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Barile, Sergio
1
DeMeyer, Christine F.
1
Gummesson, Evert
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Halonen, Minna
1
Kallio, Katri
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Lappalainen, Inka
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Lusch, Robert F.
1
Meyer, Christine F. De
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Ojasalo, Katri
1
Padin, Carmen
1
Polese, Francesco
1
Saari, Eveliina
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Vargo, Stephen L.
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International journal of quality and service sciences
SpringerLink / Bücher
48
Journal of service management
32
International journal of hospitality management
29
Forum Dienstleistungsmanagement
28
Journal of service research : JSR
16
International journal of contemporary hospitality management
15
The journal of services marketing
15
Global cases on hospitality industry
13
International journal of services and operations management
13
Springer eBook Collection
13
Springer eBook Collection / Business and Economics
13
Competition in higher education branding and marketing : national and global perspectives
12
Service Value als Werttreiber : Konzepte, Messung und Steuerung
12
Tourism management : research, policies, practice
12
Managing service quality : MSQ ; an international journal
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
The Sage handbook of hospitality management
10
Gabler Edition Wissenschaft
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
9
Journal of retailing and consumer services
9
Lehrbuch
9
Wissenschaft & Praxis
9
International journal of services technology and management
8
Research
8
Service science, management and engineering : education for the 21st Century
8
Services marketing quarterly
8
Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
7
Journal of business research : JBR
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Schriften zum Produktionsmanagement
7
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Handbook of service science ; [Vol. 1]
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Harvard business review : HBR
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of hospitality marketing & management
6
Krankenhausmanagement : Strategien, Konzepte, Methoden
6
Manufacturing & service operations management : M & SOM
6
Schriftenreihe innovatives Dienstleistungsmanagement
6
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ECONIS (ZBW)
8
OLC EcoSci
2
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1
Enhancing service innovation in a business-to-business context : four questions for SMEs transforming to service logic
Nuutinen, Maaria
;
Ojasalo, Katri
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 290-308
Persistent link: https://www.econbiz.de/10010469097
Saved in:
2
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10009768460
Saved in:
3
Perceived justice in South African airline and hospital industries : measurement model
DeMeyer, Christine F.
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10009768462
Saved in:
4
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10010160048
Saved in:
5
Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
Saved in:
6
Towards service-oriented organisational culture in manufacturing companies
Nuutinen, Maaria
;
Lappalainen, Inka
- In:
International journal of quality and service sciences
4
(
2012
)
2
,
pp. 137-155
Persistent link: https://www.econbiz.de/10009573205
Saved in:
7
Teleological approaches from complexity sciences in services : framework, illustration and proposition
Svensson, Göran
;
Padin, Carmen
- In:
International journal of quality and service sciences
4
(
2012
)
3
,
pp. 224-237
Persistent link: https://www.econbiz.de/10009655258
Saved in:
8
Transitioning from service management to service-dominant logic : observations and recommendations
Gummesson, Evert
;
Lusch, Robert F.
;
Vargo, Stephen L.
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 8-22
Persistent link: https://www.econbiz.de/10003969017
Saved in:
9
Linking the viable system and many-to-many network approaches to service-dominant logic and service science
Barile, Sergio
;
Polese, Francesco
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10003969022
Saved in:
10
Towards co-creation of service research projects : a method for learning in networks
Halonen, Minna
;
Kallio, Katri
;
Saari, Eveliina
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 128-145
Persistent link: https://www.econbiz.de/10003969076
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