Ruwanika, Joseph M.; Maramura, Tafadzwa Clementine - In: Cogent business & management 11 (2024) 1, pp. 1-13
The purpose of this article is to determine the role of service providers in Mangaung Metropolitan Municipality (MMM …) in ensuring effective service delivery. The absence of transparency, accountability, and proper and trustworthy …, when services are ill-delivered. Therefore, service delivery has become increasingly important as a driving force in the …