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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
109
Service quality
109
Customer satisfaction
75
Kundenzufriedenheit
75
Firm performance
50
Unternehmenserfolg
50
Product quality
47
Produktqualität
47
Standardisierung
47
Standardization
47
Performance measurement
46
Performance-Messung
46
quality management
46
Einführung
43
Implementation
43
Taiwan
40
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39
total quality management
34
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33
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33
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28
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28
service quality
27
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25
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25
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25
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25
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24
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24
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Dahlgaard, Jens Jörn
21
Dahlgaard-Park, Su Mi
12
Casadesús, Martí
8
Antony, Jiju
7
He, Zhen
6
Asif, Muhammad
5
Chen, Chi-Kuang
5
Elg, Mattias
5
Lin, Binshan
5
Pires, António Ramos
5
Dervitsiotis, Kostas N.
4
Jochem, Roland
4
Mann, Robin
4
Marimon, Frederic
4
Saraiva, Margarida
4
Soltani, Ebrahim
4
Anttila, Juhani
3
Aspinwall, Elaine
3
Baković, Tomislav
3
Bernardo, Merce
3
Brotons, José M.
3
Chen, Kuen-Suan
3
Chen, Mu-Chen
3
Cheng, Ching-Chan
3
Devadasan, S. R.
3
Dužević, Ines
3
Garengo, Patrizia
3
Gremyr, Ida
3
Iwaarden, Jos van
3
Jang, Jiun-yi
3
Karapetrovic, Stanislav
3
Liao, Ying Ying
3
Martínez-Costa, Micaela
3
Mateo, Ricardo
3
Ooi, Keng-boon
3
Park, Heejun
3
Sampaio, Paulo
3
Sansalvador, Manuel E.
3
Schmitt, Robert
3
Sun, Hongyi
3
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of production research
3,215
NBER working paper series
3,128
International journal of production economics
2,936
Working paper / National Bureau of Economic Research, Inc.
2,691
NBER Working Paper
2,494
European journal of operational research : EJOR
2,414
SpringerLink / Bücher
2,136
IMF Staff Country Reports
2,018
Discussion paper series / IZA
1,476
IMF Working Papers
1,215
Working paper
1,085
CESifo working papers
1,084
Europäische Hochschulschriften / 5
1,062
Discussion paper / Centre for Economic Policy Research
1,041
Journal of banking & finance
959
Transportation research / E : an international journal
941
Springer eBook Collection
831
IZA Discussion Paper
824
IMF working papers
808
Policy research working paper : WPS
793
Applied economics
762
Technological forecasting & social change : an international journal
758
Omega : the international journal of management science
712
Management science : journal of the Institute for Operations Research and the Management Sciences
703
MPRA Paper
642
Economics of education review
634
International journal of productivity and quality management : IJPQM
631
International journal of logistics systems and management
621
Journal of business research : JBR
620
World Bank E-Library Archive
607
Discussion paper
595
Finance research letters
586
Discussion papers / CEPR
583
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
558
Computers & operations research : and their applications to problems of world concern ; an international journal
551
Journal of world trade : law, economic policy, public policy
540
International journal of quality & reliability management
530
International journal of business information systems : IJBIS
512
Economics letters
497
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ECONIS (ZBW)
591
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1
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591
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1
Integration of the ISO 9001 QMS with the company's IT business
system
Alič, Milena
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1143-1160
Persistent link: https://www.econbiz.de/10011918871
Saved in:
2
Toyota production
system
for healthcare organisations : prospects and implementation challenges
Collins, Kevin F.
;
Muthusamy, Senthil Kumar
;
Carr, Amelia
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 905-918
Persistent link: https://www.econbiz.de/10011388435
Saved in:
3
Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Saved in:
4
Synergies between quality management and information systems : a literature review and map for further research
Barata, João
;
Cunha, Paulo Rupino da
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 282-295
Persistent link: https://www.econbiz.de/10011723606
Saved in:
5
Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare
Cinaroglu, Songul
;
Baser, Onur
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10011918971
Saved in:
6
Causal structure of the EFQM excellence model among healthcare sector : a case study in Iran
Mesgari, Iman
;
Miab, Ali Kamali
;
Sadeghi, Mohammad Jamal
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 663-677
Persistent link: https://www.econbiz.de/10011723747
Saved in:
7
Making the value flow: application of value stream mapping in a Brazilian public healthcare organisation
Tortorella, Guilherme Luz
;
Fogliatto, Flavio Sanson
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1544-1558
Persistent link: https://www.econbiz.de/10011816985
Saved in:
8
Towards a theory of operational excellence
Found, Pauline
;
Lahy, Andrew
;
Williams, Sharon J.
;
Hu, Qing
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10011918795
Saved in:
9
Lean production in healthcare : a simulation-based value stream mapping in the physical therapy and rehabilitation department of a public hospital
Doğan, Nuri Özgür
;
Unutulmaz, Osman
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011555088
Saved in:
10
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
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