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~source:"econis"
~subject:"Customer satisfaction"
~isPartOf:"Tourism analysis : an interdisciplinary tourism & hospitality journal"
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Customer satisfaction
Consumer behaviour
85
Konsumentenverhalten
85
Holiday behaviour
66
Urlaubsverhalten
66
Kundenzufriedenheit
61
Tourism
32
Tourism marketing
32
Tourismusmarketing
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Tourism analysis : an interdisciplinary tourism & hospitality journal
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
289
The journal of services marketing
191
The service industries journal
171
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
162
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Services marketing quarterly
99
Cogent business & management
97
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
94
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Tourism management perspectives : TMP
81
Psychology & marketing
77
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
69
Journal of service management
69
The international journal of bank marketing : IJBM
66
International journal of quality and service sciences
64
Total quality management & business excellence
64
International journal of services and operations management
63
Journal of strategic marketing
63
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
SpringerLink / Bücher
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ECONIS (ZBW)
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1
Recipes for better customer satisfaction in internet-famous drinks shops : a fuzzy-set QCA approach
Wang, Zhisheng
;
Jie, Min
;
Li, Huiying
- In:
Tourism analysis : an interdisciplinary tourism & …
28
(
2023
)
2
,
pp. 219-235
Persistent link: https://www.econbiz.de/10014423430
Saved in:
2
The role of hotel customer : employee bond in generating positive customer behavioral outcomes
Uslu, Abdullah
;
Caber, Meltem
- In:
Tourism analysis : an interdisciplinary tourism & …
27
(
2022
)
3
,
pp. 299-315
Persistent link: https://www.econbiz.de/10013546102
Saved in:
3
Predicting behavioral intention : the mechanism from pretrip to posttrip
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Shen, Ye
;
Chang, Howook
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
4
,
pp. 279-292
Persistent link: https://www.econbiz.de/10012705629
Saved in:
4
Do satisfied cellar door visitors want to revisit? : linking past knowledge and consumption behaviors to satisfaction and intention to return
Prayag, Girish
;
Disegna, Marta
;
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
2/3
,
pp. 211-224
Persistent link: https://www.econbiz.de/10012617341
Saved in:
5
Wine tourism : from winescape to cellardoorscape
Williams, Kim M.
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
2/3
,
pp. 245-248
Persistent link: https://www.econbiz.de/10012617346
Saved in:
6
Identifying and measuring customer delight in the hospitality industry
Rivera, Dalilis Escobar
;
Casadesús, Martí
;
Simon, …
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10012438423
Saved in:
7
Customer perceptions of the Albergo Diffuso concept : what makes the difference in terms of service excellence?
Vallone, Cinzia
;
Veglio, Valerio
- In:
Tourism analysis : an interdisciplinary tourism & …
24
(
2019
)
3
,
pp. 367-375
Persistent link: https://www.econbiz.de/10012157497
Saved in:
8
Hotel guests' revisit intentions post-COVID-19 : reexamining the role of service quality, CSR, and reputation while accounting for guests' trepidation
Assaker, Guy
;
O'Connor, Peter
- In:
Tourism analysis : an interdisciplinary tourism & …
28
(
2023
)
3
,
pp. 455-467
Persistent link: https://www.econbiz.de/10014423497
Saved in:
9
Promoting site-specific versus general proenvironmental behavioral intentions : the role of interpretation
Kim, Aise KyoungJin
;
Coghlan, Alexandra
- In:
Tourism analysis : an interdisciplinary tourism & …
23
(
2018
)
1
,
pp. 77-91
Persistent link: https://www.econbiz.de/10011866086
Saved in:
10
Proenvironmental behavior : critical link between satisfaction and place attachment in Australia and Canada
Ramkissoon, Haywantee
;
Mavondo, Felix T.
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
1
,
pp. 59-73
Persistent link: https://www.econbiz.de/10011686898
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