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~isPartOf:"The service industries journal"
~subject:"Marketingmanagement"
~subject:"Konsumentenverhalten"
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Marketingmanagement
Konsumentenverhalten
Confidence
40
Vertrauen
40
Beziehungsmarketing
16
Relationship marketing
16
Consumer behaviour
15
trust
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
7
Kundenzufriedenheit
7
Electronic Banking
4
Electronic banking
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Trust
4
Customer service
3
Dienstleistungssektor
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Einzelhandel
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Service industry
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customer satisfaction
3
customer trust
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Beschwerdemanagement
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Complaint management
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Datenschutz
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Firmenimage
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Glaubwürdigkeit
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Knowledge management
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Aimin, Wang
1
Akhtar, Muhammad Nadeem
1
Akhtar, Nadeem
1
Ali, Moazzam
1
Barua, Zapan
1
Beatson, Amanda
1
Boateng, Henry
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Chen, Hsiangting Shatina
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Chen, Mei-fang
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1
Hongyi, Xu
1
Hsieh, Chia-Hung
1
Islam, Jamid Ul
1
Jai, Tun-Min
1
Kesgin, Muhammet
1
Kosiba, John Paul Basewe
1
Lings, Ian
1
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Liu, Zhiying
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Mau, Liang-hung
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Ngamsiriudom, Waros
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Okoe, Abednego Feehi
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Petzer, Daniël Johannes
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Rather, Raouf Ahmad
1
Rodríguez del Bosque, Ignacio A.
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Ruiz Mafe, Carla
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Sanz Blas, Silvia
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The service industries journal
Journal of retailing and consumer services
105
Journal of business research : JBR
58
International journal of hospitality management
37
Journal of internet commerce
25
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
24
Psychology & marketing
24
Asia Pacific journal of marketing and logistics
23
Cogent business & management
21
International journal of consumer studies
21
International journal of electronic marketing and retailing : IJEMR
21
International journal of retail & distribution management
19
International journal of internet marketing and advertising : IJIMA
18
Journal of hospitality marketing & management
18
Journal of travel and tourism marketing
18
The journal of product & brand management
18
International journal of contemporary hospitality management
17
International journal of business information systems : IJBIS
15
International journal of e-business research : an official publication of the Information Resources Management Association
15
The international journal of bank marketing : IJBM
15
Journal of financial services marketing : JFSM
14
Journal of marketing communications
14
Journal of strategic marketing
14
Technological forecasting & social change : an international journal
14
Journal of Islamic marketing
13
Journal of international consumer marketing
13
Information systems and e-business management : ISeB
12
Journal of global marketing
12
Pakistan journal of commerce and social sciences
12
Service business
12
Tourism management : research, policies, practice
12
Food policy : economics planning and politics of food and agriculture
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of business ethics : JOBE
11
Journal of international trade & commerce
11
Marketing intelligence & planning
11
Electronic commerce research
10
European journal of marketing : EJM
10
International journal of electronic business : IJEB
10
International journal of electronic commerce : IJEC
10
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ECONIS (ZBW)
17
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1
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
2
Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
Saved in:
3
Gender differences in the antecedents of trust in mobile social networking services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
4
Visitors' perceived trust in sincere, authentic, and memorable heritage experiences
Taheri, Babak
;
Gannon, Martin Joseph
;
Kesgin, Muhammet
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 705-725
Persistent link: https://www.econbiz.de/10012260327
Saved in:
5
COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration
Akhtar, Nadeem
;
Akhtar, Muhammad Nadeem
;
Usman, Muhammad
; …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 891-913
Persistent link: https://www.econbiz.de/10012292977
Saved in:
6
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
7
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
8
Route factors influencing trust and attitude toward TV shopping
Yen, Yung-Shen
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 402-430
Persistent link: https://www.econbiz.de/10011880816
Saved in:
9
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
10
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
Saved in:
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