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~subject:"Konsumentenverhalten"
~subject:"Customer satisfaction"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
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Konsumentenverhalten
Customer satisfaction
Viral marketing
28
Virales Marketing
28
Consumer behaviour
18
Internet marketing
11
Online-Marketing
11
Social Web
9
Social web
9
Hotel industry
8
Hotellerie
8
Kundenzufriedenheit
7
online reviews
7
Beziehungsmarketing
6
Gastronomie
6
Relationship marketing
6
Restaurant industry
6
Online retailing
5
Online-Handel
5
Dienstleistungsqualität
4
Service quality
4
Social relations
4
Soziale Beziehungen
4
Holiday behaviour
3
Urlaubsverhalten
3
eWOM
3
social media
3
word-of-mouth
3
Altruism
2
Altruismus
2
Beschwerdemanagement
2
Bibliometrics
2
Bibliometrie
2
Brand image
2
Complaint management
2
Destination management
2
Destinationsmanagement
2
Experiment
2
Kundenbindungsprogramm
2
Loyalty program
2
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Undetermined
13
Free
2
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Article
20
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Article in journal
20
Aufsatz in Zeitschrift
20
Language
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English
20
Author
All
Hanks, Lydia
2
Line, Nathaniel D.
2
Mattila, Anna S.
2
Tanford, Sarah
2
Yang, Wan
2
Asatryan, Vahagn S.
1
Berezan, Orie
1
Bogicevic, Vanja
1
Book, Laura A.
1
Bradley, Graham L.
1
Bujisic, Milos
1
Cheung, Man Lai
1
Cranage, David A.
1
Dogru, Tarik
1
Hsu, Maxwell K.
1
Huang, Huiling
1
Huang, Yu-Shan Sandy
1
Hudson, Simon
1
Hwang, Yoo Hee
1
Jovanovic, Verka
1
Kausar, Devi Roza
1
Kim, Bomin
1
Kim, Woo Gon
1
Kim, Yen-Soon
1
Kuo, Pei-Jou
1
Law, Rob
1
Lee, Chung Hun
1
Li, Hengyun
1
Li, Huiying
1
Liu, Qing
1
Love, Curtis
1
Lu, Lu
1
Lu, Zhi
1
Meng, Fang
1
Montgomery, Rhonda
1
Oh, Haemoon
1
Oliveira, Mauro José de
1
Parsa, H. G.
1
Raab, Carola
1
Rouliez, Paulette
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of business research : JBR
132
Journal of retailing and consumer services
107
International journal of hospitality management
72
International journal of internet marketing and advertising : IJIMA
43
Tourism management : research, policies, practice
38
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
36
Psychology & marketing
36
International journal of contemporary hospitality management
35
Journal of marketing communications
35
Journal of hospitality marketing & management
33
Journal of travel and tourism marketing
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
30
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
30
Cogent business & management
27
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
27
Electronic commerce research
26
The journal of product & brand management
26
The journal of services marketing
25
Information systems research : ISR
24
Journal of internet commerce
24
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
24
Journal of marketing
23
Asia Pacific journal of marketing and logistics
21
European journal of marketing : EJM
21
Journal of electronic commerce research : JECR
21
Journal of management information systems : JMIS
21
International journal of electronic marketing and retailing : IJEMR
20
Journal of promotion management : innovations in planning and applied research
20
International journal of consumer studies
19
Journal of the Academy of Marketing Science
19
International journal of advertising : the review of marketing communications
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
Journal of strategic marketing
18
Marketing letters : a journal of research in marketing
18
International journal of technology marketing : IJTMkt
17
Journal of retailing
16
Journal of consumer research : JCR ; an interdisciplinary bimonthly
15
Journal of marketing management : MM
15
Journal of marketing research : JMR
15
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ECONIS (ZBW)
20
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1
Saving local restaurants : the impact of altruism, self-enhancement, and affiliation on restaurant customers' EWOM behavior
Hanks, Lydia
;
Line, Nathaniel D.
;
Dogru, Tarik
;
Lu, Lu
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
2
,
pp. 301-326
Persistent link: https://www.econbiz.de/10014633477
Saved in:
2
Are hotel guests altruistic? : how positive review disconfirmation affects consumers' online review behavior
Li, Hengyun
;
Meng, Fang
;
Hudson, Simon
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
3
,
pp. 528-548
Persistent link: https://www.econbiz.de/10014230030
Saved in:
3
When and why language assertiveness affects online review persuasion
Huang, Huiling
;
Liu, Qing
;
Lu, Zhi
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
6
,
pp. 988-1016
Persistent link: https://www.econbiz.de/10014312351
Saved in:
4
The role of post-stay evaluation on eWOM and hotel revisit intention among Gen Y
Sharipudin, Mohamad-Noor Salehhuddin
;
Cheung, Man Lai
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10014229967
Saved in:
5
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
6
Online engagement among restaurant customers : the importance of enhancing flow for social media users
Kim, Bomin
;
Yoo, Myongjee
;
Yang, Wan
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 252-277
Persistent link: https://www.econbiz.de/10012201342
Saved in:
7
It's raining complaints! : how weather factors drive consumer comments and word-of-mouth
Bujisic, Milos
;
Bogicevic, Vanja
;
Parsa, H. G.
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
5
,
pp. 656-681
Persistent link: https://www.econbiz.de/10012053330
Saved in:
8
The influence of online review exposure on reviewers’ intensity level of negative word of mouth
Rouliez, Paulette
;
Tojib, Dewi
;
Tsarenko, Yelena
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
5
,
pp. 712-733
Persistent link: https://www.econbiz.de/10012053337
Saved in:
9
Face gain and face loss in restaurant consumers' brand advocate behaviors
Huang, Yu-Shan Sandy
;
Wang, Yao-Chin
;
Kuo, Pei-Jou
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
3
,
pp. 395-415
Persistent link: https://www.econbiz.de/10011997338
Saved in:
10
The effect of engagement in online social network on susceptibility to influence
Tussyadiah, Iis P.
;
Kausar, Devi Roza
;
Soesilo, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
2
,
pp. 201-223
Persistent link: https://www.econbiz.de/10011912170
Saved in:
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