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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Hotel industry"
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Hotel industry
Customer satisfaction
81
Kundenzufriedenheit
81
Consumer behaviour
48
Konsumentenverhalten
48
Dienstleistungsqualität
47
Service quality
47
Beziehungsmarketing
35
Relationship marketing
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Arbeitszufriedenheit
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Tourismus
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USA
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satisfaction
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customer satisfaction
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Tourismusberufe
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Zufriedenheit
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Brand management
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Employee retention
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Markenführung
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Mitarbeiterbindung
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Tourism industry
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Kim, Woo Gon
2
Ali, Mohamed Ahmed
1
Arteaga-Moreno, Francisco
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Batista, Fernando
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Berezan, Orie
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Boon Liat Cheng
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Cham Tat Huei
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Chen, Jue
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Cheung, Man Lai
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Hiram Ting
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Hon, Alice H. Y.
1
Hsiao, Aaron
1
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Kim, Hyun Jeong
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Kim, Yen-Soon
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King, Ceridwyn
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Law, Rob
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Moro, Sérgio
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
203
International journal of contemporary hospitality management
87
Journal of hospitality marketing & management
63
Tourism management : research, policies, practice
44
Journal of travel and tourism marketing
34
Tourism management perspectives : TMP
22
The service industries journal
17
Tourism and hospitality research : THR
12
Journal of hospitality and tourism insights
11
International journal of leisure and tourism marketing : IJLTM
9
Journal of retailing and consumer services
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism and hospitality research : the surrey quarterly review
8
The international journal of human resource management
7
Cogent business & management
5
Economic research
5
Global business and finance review
5
Journal for global business advancement : JGBA
5
The Cornell hospitality quarterly
5
The journal of services marketing
5
Administrative Sciences : open access journal
4
Cornell hospitality quarterly : CQ
4
International journal of business and economics
4
International journal of services, economics and management
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of Islamic marketing
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism review : the official journal of the AIEST
4
Enlightening tourism : ET ; a pathmaking journal
3
International journal of productivity and quality management : IJPQM
3
International journal of services and operations management : IJSOM
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of business research : JBR
3
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Service business
3
The IUP journal of marketing management : IJMM
3
Total quality management & business excellence
3
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ECONIS (ZBW)
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1
The role of post-stay evaluation on eWOM and hotel revisit intention among Gen Y
Sharipudin, Mohamad-Noor Salehhuddin
;
Cheung, Man Lai
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10014229967
Saved in:
2
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
3
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
4
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
Saved in:
5
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
6
Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention : gender's moderating role
Hsiao, Aaron
;
Ma, Emily Jintao
;
Lloyd, Kathleen
;
Reid, Sacha
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 76-108
Persistent link: https://www.econbiz.de/10012157315
Saved in:
7
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
8
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
9
A good night's sleep matters for tourists : an empirical study for hospitality professionals
Hon, Alice H. Y.
;
Fung, Clare P. Y.
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
8
,
pp. 1153-1175
Persistent link: https://www.econbiz.de/10012154998
Saved in:
10
Are the states uited? : an analysis of U.S. hotels’ offers through TripAdvisor’s eyes
Moro, Sérgio
;
Batista, Fernando
;
Rita, Paulo
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
7
,
pp. 1112-1129
Persistent link: https://www.econbiz.de/10012053417
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