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~subject:"Kundenzufriedenheit"
~person:"Prentice, Catherine"
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Kundenzufriedenheit
Beziehungsmarketing
2
Consumer behaviour
2
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Dienstleistungsqualität
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attitudinal loyalty
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behavioral loyalty
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Prentice, Catherine
Izogo, Ernest Emeka
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International journal of hospitality management
1
Services marketing quarterly
1
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ECONIS (ZBW)
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A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
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2
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
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