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~isPartOf:"International journal of hospitality management"
~person:"Lee, JungHoon"
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Arbeitszufriedenheit
3
Hotel industry
3
Hotellerie
3
Job satisfaction
3
Tourism employees
3
Tourismusberufe
3
Arbeitsverhalten
2
Burnout
2
Emotion
2
Emotional labor
2
Intelligence
2
Intelligenz
2
Work behaviour
2
Arbeitskräfte
1
Arbeitsleistung
1
Arbeitspsychologie
1
Betriebsklima
1
Beziehungsmarketing
1
Core self-evaluation
1
Customer orientation
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Emotional dissonance
1
Emotional intelligence
1
Employee engagement
1
Employee retention
1
Job demands-resources model
1
Job performance
1
Kundenservice
1
Kundenzufriedenheit
1
Leistungsmotivation
1
Mitarbeiterbindung
1
Organizational psychology
1
Personality psychology
1
Persönlichkeitspsychologie
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Psychological climate
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Relationship marketing
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Selbstevaluation
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Self-assessment
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Lee, JungHoon
Karatepe, Osman M.
12
Kim, Woo Gon
12
Kim, Peter Beomcheol
9
Jung, Hyo Sun
8
Yoon, Hye Hyun
8
Qu, Hailin
7
Guchait, Priyanko
6
Han, Heesup
6
King, Ceridwyn
6
Lee, Gyumin
6
Ma, Emily
6
Shum, Cass
6
Busser, James A.
5
Choi, Hyung-Min
5
DiPietro, Robin B.
5
Gursoy, Dogan
5
Kim, Hyun Jeong
5
Law, Chun Hung Roberts
5
Madera, Juan M.
5
Park, Jeong-Yeol
5
Song, Zibin
5
Wong, IpKin Anthony
5
Ariza-Montes, Antonio
4
Arjona-Fuentes, Juan M.
4
Ayoun, Baker
4
Birtch, Thomas A.
4
Bufquin, Diego
4
Chen, Han
4
Chiang, Flora F. T.
4
Dawson, Mary
4
Hight, S. Kyle
4
Hon, Alice H. Y.
4
Huan, Tzung-cheng
4
Kim, Seongseop
4
Li, Jun
4
Ma, Emily Jintao
4
Ok, Chihyung
4
Teng, Hsiu-Yu
4
Torres, Edwin N.
4
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International journal of hospitality management
Journal of hospitality marketing & management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
2
An emotional labor perspective on the relationship between customer orientation and
job
satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
Saved in:
3
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
4
Reducing burnout and enhancing
job
satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
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