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~person:"Fitzsimmons, James A."
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Dienstleistungsmanagement
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Service management
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3
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3
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Fitzsimmons, James A.
Bruhn, Manfred
61
Hadwich, Karsten
29
Leimeister, Jan Marco
29
Krcmar, Helmut
22
Corsten, Hans
19
Ahlert, Dieter
15
Fließ, Sabine
13
Haller, Sabine
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Stauss, Bernd
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Burr, Wolfgang
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Gössinger, Ralf
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Pepels, Werner
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Edvardsson, Bo
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Spath, Dieter
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Gebauer, Heiko
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Hänssler, Karl Heinz
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Johnston, Robert
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Lingnau, Volker
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Michaelis, Manuel
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Angelis, Jannis
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Cater-Steel, Aileen
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Ganz, Walter
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Gardini, Marco A.
6
Parry, Glenn
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Spohrer, James C.
6
Berentzen, Johannes
5
Beyer, Lothar
5
Chase, Richard B.
5
Clark, Graham
5
Fitzsimmons, Mona J.
5
Freiling, Jörg
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Grönroos, Christian
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Harvey, Jean
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Holzmüller, Hartmut H.
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Management and organization series
1
McGraw-Hill/Irwin Series in Operations and Decision Sciences
1
McGraw-Hill/Irwin series operations and decision sciences
1
Operations management ; Vol. 4
1
The McGraw-Hill/Irwin series operations and decision sciences
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ECONIS (ZBW)
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Service management : operations, strategy, information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
;
Bordoloi, …
-
2014
-
8. ed., internat. ed.
Persistent link: https://www.econbiz.de/10013547446
Saved in:
2
Service management : operations, strategy, information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2011
-
Seventh Edition, International Edition
Persistent link: https://www.econbiz.de/10013469176
Saved in:
3
Service management : operations, strategy, and information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2006
-
5. ed., internat. ed.
Persistent link: https://www.econbiz.de/10002836504
Saved in:
4
Service management : operations, strategy, and information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2004
-
4. ed., internat. ed.
Persistent link: https://www.econbiz.de/10001775518
Saved in:
5
Strategies for globalizing service operators
McLaughlin, Curtis P.
;
Fitzsimmons, James A.
-
2003
Persistent link: https://www.econbiz.de/10001797958
Saved in:
6
Service management : operations, strategy, and information technology
Fitzsimmons, James A.
;
Fitzsimmons, Mona J.
-
2001
-
3rd ed, internat. ed
Persistent link: https://www.econbiz.de/10001463111
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