Search Results - subject:"value‐in‐use"

Creating or destructing value in use? Handling cognitive impairments in co-creation with serious and chronically ill users

Skarli, Jim Broch - In: Administrative Sciences 11 (2021) 1, pp. 1-17

result in co-destruction of value in use. It is acknowledged that the users might not be cognitively able to determine … play a larger role in determining what is positive or negative value in use. Hence, this article adds to PSL by clearly …

Persistent link: https://www.econbiz.de/10012612248

Creating or destructing value in use? : handling cognitive impairments in co-creation with serious and chronically ill users

Skarli, Jim Broch - In: Administrative Sciences : open access journal 11 (2021) 1/16, pp. 1-17

Persistent link: https://www.econbiz.de/10012488794

Sustainability, digital transformation and Fintech : the new challenges of the banking industry

Pérez, Andrea (ed.) - 2021

In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking...

Persistent link: https://www.econbiz.de/10014230363

Antecedents of perceived value-in-use by university students

Benetti Corrêa Da Silva, Marcelo; Bebber, Suélen; … - In: Journal of Facilities Management 20 (2021) 5, pp. 696-712

Purpose This study aims to analyze factors that may influence the value-in-use perceived by undergraduate students from … significantly influences teaching care, hedonic value and value-in-use. Findings The hedonic value, teaching care and built … environment explain 67.8% of value-in-use; the built environment and teaching care explain 45.1% of hedonic value; and the built …

Persistent link: https://www.econbiz.de/10014867519

The role of consumer engagement in behavioral loyalty through value co-creation in fitness clubs

Behnam, Mohsen; Sato, Mikihiro; Baker, Bradley J. - In: Sport management review 24 (2021) 4, pp. 567-593

Persistent link: https://www.econbiz.de/10013327262

Servitization experience measurement and the effect of servitization experience on brand resonance and customer retention

Jang, Kyeong Kook; Bae, Joonheui; Kim, Kyung Hoon - In: Journal of business research : JBR 130 (2021), pp. 384-397

Persistent link: https://www.econbiz.de/10012544840

How a mobile app can become a catalyst for sustainable social business : the case of Too Good To Go

Vo-Thanh, Tan; Zaman, Mustafeed; Hasan, Md. Rajibul; … - In: Technological forecasting & social change : an … 171 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012813986

How business usage center members' self-concepts affect their perceptions and assessments in organizational usage processes

Huber, Maximilian; Kleinaltenkamp, Michael - In: Industrial marketing management : the international … 114 (2023), pp. 152-164

Persistent link: https://www.econbiz.de/10014433431

Customer Success Management : Helping Business Customers Achieve Their Goals

Kleinaltenkamp, Michael; Prohl-Schwenke, Katharina; … - 2023

Chapter 1 The Rise of a New Business Function: Customer Success (Management) -- Chapter 2 Customer Success and Customer Success Management -- Chapter 3 Customer Success Management Drivers -- Chapter 4 Value-Based Selling -- Chapter 5 Solution Realization -- Chapter 6 Customer Success Management...

Persistent link: https://www.econbiz.de/10014229312

Zooming-in value-in-use through basic individual values

Stampacchia, Paolo; Tregua, Marco; Coppola, Mariarosaria - In: Journal of customer behaviour 19 (2020) 2, pp. 97-125

Persistent link: https://www.econbiz.de/10012299008