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~isPartOf:"The service industries journal"
~isPartOf:"Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management"
~subject:"United Kingdom"
~subject:"Relationship marketing"
~subject:"Callcenter"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Relationship marketing
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Arbeitszufriedenheit
56
Job satisfaction
56
Employee retention
16
Mitarbeiterbindung
16
Hotel industry
11
Hotellerie
11
Leistungsmotivation
11
Work motivation
11
Arbeitskräfte
9
Arbeitsverhalten
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Dienstleistungsqualität
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Service quality
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Arbeitsmobilität
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Customer satisfaction
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Kundenzufriedenheit
7
Labour mobility
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Satisfaction
7
Tourism employees
7
Tourismusberufe
7
Zufriedenheit
7
Beziehungsmarketing
6
Lebensqualität
6
Organizational behaviour
6
Quality of life
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Verhalten in Organisationen
6
Arbeitsbedingungen
5
Corporate culture
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Dienstleistungssektor
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Service industry
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Call centre
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Arasli, Huseyin
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Arnold, Todd J.
1
Backhouse, Chris J.
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Bayighomog, Steven W.
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Bloemer, Johanna M.
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Bond, Frank W.
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The service industries journal
Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
Discussion paper series / IZA
53
International journal of hospitality management
20
IZA Discussion Paper
14
The international journal of human resource management
14
Human relations
12
The journal of services marketing
12
Journal of business research : JBR
11
Industrial relations journal
10
Journal of retailing and consumer services
9
Discussion paper
8
Employee relations
8
Human resource management journal
8
International journal of manpower
8
The journal of business & industrial marketing
8
GLO discussion paper
7
Journal of managerial psychology
7
New technology, work and employment
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Academy of Management journal : AMJ
5
BJIR : an international journal of employment relations
5
British journal of industrial relations : BJIR ; an international journal of employment relations
5
International journal of business excellence
5
International journal of contemporary hospitality management
5
Journal of business ethics : JOBE
5
Journal of hospitality marketing & management
5
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
5
Journal of strategic marketing
5
Labour : review of labour economics and industrial relations
5
OECD Employment and Labour Market Statistics
5
The journal of personal selling & sales management : JPSSM
5
CESifo working papers
4
Discussion papers / National Institute of Economic and Social Research
4
Discussion papers in economics
4
European management journal
4
ILR review : the journal of work and policy
4
International review on public and non-profit marketing
4
Journal of marketing
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ECONIS (ZBW)
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1
Customer engagement and employee engagement : systematic review and future directions
Chandni, Shumaila
;
Rahman, Zillur
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 932-959
Persistent link: https://www.econbiz.de/10012292979
Saved in:
2
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
3
Investigating the effects of tourist engagement on satisfaction and loyalty
Mostafa Rasoolimanesh, S.
;
Shuhaida Md Noor
;
Schuberth, …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 559-574
Persistent link: https://www.econbiz.de/10012204733
Saved in:
4
Workplace spirituality : customer engagement Nexus : the mediated role of spiritual leadership on customer-oriented boundary-spanning behaviors
Bayighomog, Steven W.
;
Arasli, Huseyin
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 637-661
Persistent link: https://www.econbiz.de/10012204758
Saved in:
5
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
6
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
Saved in:
7
Customer orientation of frontline employees and organizational commitment
Ifie, Kemefasu
- In:
The service industries journal
34
(
2014
)
8
,
pp. 699-714
Persistent link: https://www.econbiz.de/10010385540
Saved in:
8
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
9
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
10
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
11
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
12
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
13
The ability of psychological flexibility and job control to predict learning, job performance, and mental health
Bond, Frank W.
;
Flaxman, Paul E.
- In:
Acceptance and mindfulness at work : applying …
,
(pp. 113-130)
.
2006
Persistent link: https://www.econbiz.de/10003543681
Saved in:
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