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~isPartOf:"The service industries journal"
~isPartOf:"Discussion papers / National Institute of Economic and Social Research"
~subject:"United Kingdom"
~subject:"Callcenter"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Callcenter
Arbeitszufriedenheit
64
Job satisfaction
64
Employee retention
16
Mitarbeiterbindung
16
Arbeitskräfte
11
Hotel industry
11
Hotellerie
11
Leistungsmotivation
11
Work motivation
11
Workforce
11
Arbeitsmobilität
9
Arbeitsverhalten
9
Dienstleistungsqualität
9
Labour mobility
9
Satisfaction
9
Service quality
9
Stress
9
Work behaviour
9
Work stress
9
Zufriedenheit
9
Customer satisfaction
7
Großbritannien
7
Kundenzufriedenheit
7
Lebensqualität
7
Quality of life
7
Tourism employees
7
Tourismusberufe
7
Arbeitsbedingungen
6
Beziehungsmarketing
6
Organizational behaviour
6
Relationship marketing
6
Verhalten in Organisationen
6
Working conditions
6
job satisfaction
6
Corporate culture
5
Dienstleistungssektor
5
Human Resource Management
5
Personalmanagement
5
Service industry
5
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4
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4
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English
10
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Bryson, Alex
3
Forth, John
2
Backhouse, Chris J.
1
Bloemer, Johanna M.
1
Cavazotte, Flavia
1
Coleman, Philip
1
Dun, Zanna van
1
Fisher, Ron
1
Henseler, Jörg
1
Jaaron, Ayham A. M.
1
Jones, Eleri
1
Lasmar, Luis Cesar Chehab
1
McPhail, Ruth
1
Moreno, Valter
1
Ritchie, Caroline
1
Sandiford, Peter John
1
Seymour, Diane
1
Sobaih, Abu Elnasr
1
Stevens, Philip Andrew
1
Stokes, Lucy
1
White, Michael
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The service industries journal
Discussion papers / National Institute of Economic and Social Research
Discussion paper series / IZA
53
IZA Discussion Paper
13
The international journal of human resource management
13
Human relations
12
Industrial relations journal
10
Discussion paper
8
Human resource management journal
8
International journal of manpower
8
GLO discussion paper
7
Journal of managerial psychology
7
New technology, work and employment
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
Employee relations
6
BJIR : an international journal of employment relations
5
British journal of industrial relations : BJIR ; an international journal of employment relations
5
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
5
Labour : review of labour economics and industrial relations
5
OECD Employment and Labour Market Statistics
5
CESifo working papers
4
Discussion papers in economics
4
European management journal
4
ILR review : the journal of work and policy
4
International journal of hospitality management
4
Labour economics : official journal of the European Association of Labour Economists
4
SpringerLink / Bücher
4
Academy of Management journal : AMJ
3
British journal of management : BJM
3
Discussion paper / Tinbergen Institute
3
Discussion paper series / Forschungsinstitut zur Zukunft der Arbeit
3
Discussion papers / University of Kent, School of Economics
3
Economic and industrial democracy
3
Economics letters
3
International journal of social economics
3
Journal of health organization and management
3
Journal of vocational behavior
3
Oxford economic papers
3
Problems and perspectives in management : PPM ; international research journal
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1
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
2
Does worker wellbeing affect workplace performance?
Bryson, Alex
;
Forth, John
;
Stokes, Lucy
-
2015
Persistent link: https://www.econbiz.de/10011450408
Saved in:
3
Not so dissatisfied after all? : the impact of union coverage on job satisfaction
Bryson, Alex
;
White, Michael
-
2013
Persistent link: https://www.econbiz.de/10010364192
Saved in:
4
The evoluation of the modern worker attidudes to work
Bryson, Alex
;
Forth, John
-
2010
Persistent link: https://www.econbiz.de/10008810632
Saved in:
5
The job satisfaction of English academics and their intentions to quit academe
Stevens, Philip Andrew
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10003266714
Saved in:
6
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
7
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
8
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
9
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
10
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
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