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~isPartOf:"The service industries journal"
~isPartOf:"New technology, work and employment"
~isPartOf:"Labour : review of labour economics and industrial relations"
~subject:"United Kingdom"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Dienstleistungsqualität
Arbeitszufriedenheit
91
Job satisfaction
91
Leistungsmotivation
19
Work motivation
19
Employee retention
16
Mitarbeiterbindung
16
Großbritannien
14
Arbeitsbedingungen
13
Working conditions
13
Arbeitsverhalten
11
Hotel industry
11
Hotellerie
11
Work behaviour
11
Arbeitskräfte
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Satisfaction
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Stress
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Workforce
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Zufriedenheit
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Lebensqualität
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Quality of life
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Service quality
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Arbeitsmobilität
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Familie-Beruf
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Labour mobility
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Work-life balance
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Customer satisfaction
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Deutschland
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Germany
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Kundenzufriedenheit
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Tourism employees
7
Tourismusberufe
7
Arbeitsbeziehungen
6
Beziehungsmarketing
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Employment relations
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Organizational behaviour
6
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6
Telearbeit
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Bryson, Alex
2
Danford, Andy
2
Richardson, Mike
2
Stewart, Paul
2
Backhouse, Chris J.
1
Bloemer, Johanna M.
1
Briggs, Elten
1
Cappellari, Lorenzo
1
Chao, Minston
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Chen, Shu-Ling
1
Coleman, Philip
1
Dun, Zanna van
1
Durbin, Sue
1
Fisher, Ron
1
Haile, Getinet Astatike
1
Henneberger, Fred
1
Henseler, Jörg
1
Jaaron, Ayham A. M.
1
Jaramillo, Fernando
1
Jerger, Christina
1
Jones, Eleri
1
Jones, Melanie K.
1
Jones, Richard J.
1
Jung, Hyo Sun
1
Kang, Chang-yuil
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Kwan, Ho Kwong
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Latreille, Paul L.
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McBride, Jo
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Noboa, Fabrizio
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Ritchie, Caroline
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Sandiford, Peter John
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Seymour, Diane
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Shih, Chih-Ting
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Sloane, Peter J.
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The service industries journal
New technology, work and employment
Labour : review of labour economics and industrial relations
Discussion paper series / IZA
53
International journal of hospitality management
36
Journal of retailing and consumer services
15
The international journal of human resource management
14
IZA Discussion Paper
13
Human relations
12
Industrial relations journal
10
International journal of contemporary hospitality management
10
The journal of services marketing
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Health care management review : HCM review
9
Journal of business research : JBR
9
Discussion paper
8
Human resource management journal
8
International journal of manpower
8
GLO discussion paper
7
Journal of service management
7
Services marketing quarterly
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
International journal of business excellence
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
Journal of managerial psychology
6
BJIR : an international journal of employment relations
5
Employee relations
5
ILR review : the journal of work and policy
5
International journal of services and operations management : IJSOM
5
Journal of air transport management
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
OECD Employment and Labour Market Statistics
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
British journal of industrial relations : BJIR ; an international journal of employment relations
4
CESifo working papers
4
Discussion papers / National Institute of Economic and Social Research
4
Discussion papers in economics
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ECONIS (ZBW)
22
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1
Human resource management technology, workplace performance, and employee well-being in the British public sector
Bryson, Alex
;
White, Michael
- In:
Labour : review of labour economics and industrial relations
38
(
2024
)
1
,
pp. 102-121
Persistent link: https://www.econbiz.de/10014474301
Saved in:
2
How autonomy-supportive leaders influence employee service performance : a multilevel study
Shih, Chih-Ting
;
Chen, Shu-Ling
;
Chao, Minston
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 630-651
Persistent link: https://www.econbiz.de/10013362137
Saved in:
3
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
4
Managing service employees : literature review, expert opinions, and research directions
Wirtz, Jochen
;
Jerger, Christina
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 757-788
Persistent link: https://www.econbiz.de/10011672385
Saved in:
5
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
6
Workplace job satisfaction in Britain : evidence from linked employer-employee data
Haile, Getinet Astatike
- In:
Labour : review of labour economics and industrial relations
29
(
2015
)
3
,
pp. 225-242
Persistent link: https://www.econbiz.de/10011385710
Saved in:
7
The effects of organizational service orientation on person-organization fit and turnover intent
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
The service industries journal
33
(
2013
)
1
,
pp. 7-29
Persistent link: https://www.econbiz.de/10009702935
Saved in:
8
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
9
The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
10
Good to be home? : time-use and satisfaction levels among home-based teleworkers
Wheatley, Dan
- In:
New technology, work and employment
27
(
2012
)
3
,
pp. 224-241
Persistent link: https://www.econbiz.de/10009673733
Saved in:
11
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
12
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
13
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
14
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
15
"You don't need a weatherman to know which way the wind blows" : public sector reform and its impact upon climatology scientists in the UK
Danford, Andy
;
Durbin, Sue
;
Richardson, Mike
- In:
New technology, work and employment
24
(
2009
)
3
,
pp. 215-229
Persistent link: https://www.econbiz.de/10003909353
Saved in:
16
Training, job satisfaction, and workplace performance in Britain : evidence from WERS 2004
Jones, Melanie K.
;
Jones, Richard J.
;
Latreille, Paul L.
; …
- In:
Labour : review of labour economics and industrial relations
23
(
2009
),
pp. 139-175
Persistent link: https://www.econbiz.de/10003822039
Saved in:
17
Workers' perceptions of job insecurity : do job security guarantees work?
Bryson, Alex
;
Cappellari, Lorenzo
;
Lucifora, Claudio
- In:
Labour : review of labour economics and industrial relations
23
(
2009
),
pp. 177-196
Persistent link: https://www.econbiz.de/10003822062
Saved in:
18
Partnership, high performance work systems and quality of working life
Danford, Andy
;
Richardson, Mike
;
Stewart, Paul
;
Tailby, …
- In:
New technology, work and employment
23
(
2008
)
3
,
pp. 151-166
Persistent link: https://www.econbiz.de/10003775618
Saved in:
19
Collective and individual forms of resistance in a public-private partnership : a case study of National Savings and Investments
Smith, Andrew
- In:
New technology, work and employment
23
(
2008
)
3
,
pp. 197-212
Persistent link: https://www.econbiz.de/10003775640
Saved in:
20
The limits of high performance work systems in unionised craft-based work settings
McBride, Jo
- In:
New technology, work and employment
23
(
2008
)
3
,
pp. 213-228
Persistent link: https://www.econbiz.de/10003775642
Saved in:
21
Special issue: "High performance work systems"
Stewart, Paul
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003775745
Saved in:
22
Work attitudes, work conditions and hours constraints : an explorative, cross-national analysis
Sousa-Poza, Alfonso
;
Henneberger, Fred
- In:
Labour : review of labour economics and industrial relations
14
(
2000
)
3
,
pp. 351-372
Persistent link: https://www.econbiz.de/10001528530
Saved in:
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