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~isPartOf:"The service industries journal"
~isPartOf:"Working paper / Türkiye Cumhuriyet Merkez Bankası"
~subject:"United Kingdom"
~subject:"Call centre"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Call centre
Arbeitszufriedenheit
61
Job satisfaction
61
Employee retention
17
Mitarbeiterbindung
17
Leistungsmotivation
13
Work motivation
13
Arbeitskräfte
11
Hotel industry
11
Hotellerie
11
Workforce
11
Arbeitsverhalten
10
Work behaviour
10
Dienstleistungsqualität
9
Service quality
9
Stress
9
Work stress
9
Satisfaction
8
Zufriedenheit
8
Arbeitsmobilität
7
Customer satisfaction
7
Kundenzufriedenheit
7
Labour mobility
7
Lebensqualität
7
Quality of life
7
Tourism employees
7
Tourismusberufe
7
Arbeitsbedingungen
6
Beziehungsmarketing
6
Organizational behaviour
6
Relationship marketing
6
Verhalten in Organisationen
6
Working conditions
6
Corporate culture
5
Dienstleistungssektor
5
Führungsstil
5
Großbritannien
5
Leadership style
5
Salespeople
5
Service industry
5
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8
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Tumen, Semih
2
Zeydanli, Tugba
2
Backhouse, Chris J.
1
Bloemer, Johanna M.
1
Cavazotte, Flavia
1
Coleman, Philip
1
Dun, Zanna van
1
Fisher, Ron
1
Henseler, Jörg
1
Jaaron, Ayham A. M.
1
Jones, Eleri
1
Lasmar, Luis Cesar Chehab
1
McPhail, Ruth
1
Moreno, Valter
1
Ritchie, Caroline
1
Sandiford, Peter John
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Seymour, Diane
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The service industries journal
Working paper / Türkiye Cumhuriyet Merkez Bankası
Discussion paper series / IZA
53
IZA Discussion Paper
13
The international journal of human resource management
13
Human relations
12
Industrial relations journal
11
Discussion paper
8
Human resource management journal
8
International journal of manpower
8
Employee relations
7
GLO discussion paper
7
Journal of managerial psychology
7
New technology, work and employment
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
BJIR : an international journal of employment relations
5
British journal of industrial relations : BJIR ; an international journal of employment relations
5
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
5
Labour : review of labour economics and industrial relations
5
OECD Employment and Labour Market Statistics
5
CESifo working papers
4
Discussion papers / National Institute of Economic and Social Research
4
Discussion papers in economics
4
European management journal
4
ILR review : the journal of work and policy
4
International journal of hospitality management
4
Journal of vocational behavior
4
Labour economics : official journal of the European Association of Labour Economists
4
SpringerLink / Bücher
4
Academy of Management journal : AMJ
3
British journal of management : BJM
3
Discussion paper / Tinbergen Institute
3
Discussion paper series / Forschungsinstitut zur Zukunft der Arbeit
3
Discussion papers / University of Kent, School of Economics
3
Economic and industrial democracy
3
Economics letters
3
European journal of international management : EJIM
3
International journal of social economics
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Journal of health organization and management
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Oxford economic papers
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ECONIS (ZBW)
8
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1
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
2
Social interactions in job satisfaction
Tumen, Semih
;
Zeydanli, Tugba
-
2015
Persistent link: https://www.econbiz.de/10011402330
Saved in:
3
Home ownership and job satisfaction
Tumen, Semih
;
Zeydanli, Tugba
-
2013
Persistent link: https://www.econbiz.de/10011400809
Saved in:
4
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
5
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
6
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
7
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
8
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
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