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~isPartOf:"The service industries journal"
~subject:"United Kingdom"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Dienstleistungsqualität
Arbeitszufriedenheit
55
Job satisfaction
55
Employee retention
16
Mitarbeiterbindung
16
Hotel industry
11
Hotellerie
11
Leistungsmotivation
11
Work motivation
11
Arbeitskräfte
9
Arbeitsverhalten
9
Service quality
9
Stress
9
Work behaviour
9
Work stress
9
Workforce
9
Arbeitsmobilität
7
Customer satisfaction
7
Kundenzufriedenheit
7
Labour mobility
7
Satisfaction
7
Tourism employees
7
Tourismusberufe
7
Zufriedenheit
7
Beziehungsmarketing
6
Lebensqualität
6
Organizational behaviour
6
Quality of life
6
Relationship marketing
6
Verhalten in Organisationen
6
Arbeitsbedingungen
5
Corporate culture
5
Dienstleistungssektor
5
Service industry
5
Unternehmenskultur
5
Working conditions
5
Emotion
4
Familie-Beruf
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Führungsstil
4
Gastgewerbe
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English
11
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Backhouse, Chris J.
1
Bloemer, Johanna M.
1
Briggs, Elten
1
Chao, Minston
1
Chen, Shu-Ling
1
Coleman, Philip
1
Dun, Zanna van
1
Fisher, Ron
1
Henseler, Jörg
1
Jaaron, Ayham A. M.
1
Jaramillo, Fernando
1
Jerger, Christina
1
Jones, Eleri
1
Jung, Hyo Sun
1
Kang, Chang-yuil
1
Kwan, Ho Kwong
1
Lee, Donhee
1
Lee, Sang M.
1
Li, Xue
1
McPhail, Ruth
1
Noboa, Fabrizio
1
Ritchie, Caroline
1
Sandiford, Peter John
1
Seymour, Diane
1
Shih, Chih-Ting
1
Sobaih, Abu Elnasr
1
Song, Yang
1
Tian, Qi-tao
1
Wirtz, Jochen
1
Yoon, Hye Hyun
1
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The service industries journal
Discussion paper series / IZA
53
International journal of hospitality management
36
Journal of retailing and consumer services
15
The international journal of human resource management
14
IZA Discussion Paper
13
Human relations
12
Industrial relations journal
10
International journal of contemporary hospitality management
10
The journal of services marketing
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Health care management review : HCM review
9
Journal of business research : JBR
9
Discussion paper
8
Human resource management journal
8
International journal of manpower
8
GLO discussion paper
7
Journal of service management
7
Services marketing quarterly
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
International journal of business excellence
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
Journal of managerial psychology
6
New technology, work and employment
6
BJIR : an international journal of employment relations
5
Employee relations
5
ILR review : the journal of work and policy
5
International journal of services and operations management : IJSOM
5
Journal of air transport management
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Labour : review of labour economics and industrial relations
5
OECD Employment and Labour Market Statistics
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
British journal of industrial relations : BJIR ; an international journal of employment relations
4
CESifo working papers
4
Discussion papers / National Institute of Economic and Social Research
4
Discussion papers in economics
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ECONIS (ZBW)
11
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1
How autonomy-supportive leaders influence employee service performance : a multilevel study
Shih, Chih-Ting
;
Chen, Shu-Ling
;
Chao, Minston
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 630-651
Persistent link: https://www.econbiz.de/10013362137
Saved in:
2
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
3
Managing service employees : literature review, expert opinions, and research directions
Wirtz, Jochen
;
Jerger, Christina
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 757-788
Persistent link: https://www.econbiz.de/10011672385
Saved in:
4
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
5
The effects of organizational service orientation on person-organization fit and turnover intent
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
The service industries journal
33
(
2013
)
1
,
pp. 7-29
Persistent link: https://www.econbiz.de/10009702935
Saved in:
6
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
7
The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
8
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
9
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
10
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
11
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
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