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~isPartOf:"The service industries journal"
~subject:"United Kingdom"
~subject:"Unternehmenskultur"
~subject:"Call centre"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Unternehmenskultur
Call centre
Arbeitszufriedenheit
59
Job satisfaction
59
Employee retention
17
Mitarbeiterbindung
17
Leistungsmotivation
13
Work motivation
13
Arbeitskräfte
11
Hotel industry
11
Hotellerie
11
Workforce
11
Arbeitsverhalten
10
Work behaviour
10
Dienstleistungsqualität
9
Service quality
9
Stress
9
Work stress
9
Satisfaction
8
Zufriedenheit
8
Arbeitsmobilität
7
Customer satisfaction
7
Kundenzufriedenheit
7
Labour mobility
7
Lebensqualität
7
Quality of life
7
Tourism employees
7
Tourismusberufe
7
Beziehungsmarketing
6
Organizational behaviour
6
Relationship marketing
6
Verhalten in Organisationen
6
Arbeitsbedingungen
5
Corporate culture
5
Dienstleistungssektor
5
Führungsstil
5
Leadership style
5
Salespeople
5
Service industry
5
Verkaufspersonal
5
Working conditions
5
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English
11
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Backhouse, Chris J.
1
Bloemer, Johanna M.
1
Cavazotte, Flavia
1
Coleman, Philip
1
De Saá-Pérez, Petra
1
Domínguez-Falcón, Carmen
1
Dun, Zanna van
1
Fisher, Ron
1
Guchait, Priyanko
1
Henseler, Jörg
1
Jaaron, Ayham A. M.
1
Jones, Eleri
1
Jung, Hyo Sun
1
Lasmar, Luis Cesar Chehab
1
Madera, Juan
1
Martín-Santana, Josefa D.
1
McPhail, Ruth
1
Moreno, Valter
1
Paşamehmetoğlu, Ayşın
1
Ponting, Sandra Sun-Ah
1
Ritchie, Caroline
1
Sandiford, Peter John
1
Seymour, Diane
1
Shiu, Yung-ming
1
Sobaih, Abu Elnasr
1
Yoon, Hye Hyun
1
Yu, Tsu-wei
1
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The service industries journal
Discussion paper series / IZA
55
The international journal of human resource management
25
Journal of business ethics : JOBE
16
Human relations
14
IZA Discussion Paper
14
International journal of manpower
13
International journal of hospitality management
12
Industrial relations journal
11
Human resource management journal
10
Employee relations
9
Journal of managerial psychology
9
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
9
SpringerLink / Bücher
9
Discussion paper
8
Human resource management
8
Journal of vocational behavior
8
Career development international : the journal for executive, consultants, academics and individuals
7
European management journal
7
GLO discussion paper
7
International journal of human resource management
7
New technology, work and employment
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
International journal of organizational analysis
6
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
6
Leadership & organization development journal
6
Management research review
6
Nepalese journal of economics : a publication of Uniglobe College
6
Problems and perspectives in management : PPM ; international research journal
6
Public management review
6
Scandinavian journal of management
6
BJIR : an international journal of employment relations
5
British journal of industrial relations : BJIR ; an international journal of employment relations
5
Cogent business & management
5
Corporate communications : an international journal
5
Journal for global business advancement : JGBA
5
Journal of business and psychology
5
Journal of business research : JBR
5
Labour : review of labour economics and industrial relations
5
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ECONIS (ZBW)
11
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11
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date (oldest first)
1
Organizational identity change : impacts on hotel leadership and employee wellbeing
Ponting, Sandra Sun-Ah
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 6-26
Persistent link: https://www.econbiz.de/10012207478
Saved in:
2
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
3
Predicting market orientation through internal market orientation as culture and behaviour : an empirical application in Spanish hotels
Domínguez-Falcón, Carmen
;
Martín-Santana, Josefa D.
; …
- In:
The service industries journal
37
(
2017
)
3/4
,
pp. 229-255
Persistent link: https://www.econbiz.de/10011863161
Saved in:
4
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Saved in:
5
The effects of organizational service orientation on person-organization fit and turnover intent
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
The service industries journal
33
(
2013
)
1
,
pp. 7-29
Persistent link: https://www.econbiz.de/10009702935
Saved in:
6
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
7
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
8
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
9
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
10
Internal marketing, organisational culture, job satisfaction, and organisational performance in non-life insurance
Shiu, Yung-ming
;
Yu, Tsu-wei
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 793-809
Persistent link: https://www.econbiz.de/10003992901
Saved in:
11
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
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