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~isPartOf:"The management of productivity and technology in manufacturing"
~isPartOf:"Journal of service research"
~subject:"Services"
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The management of productivity and technology in manufacturing
Journal of service research
International journal of hospitality management
5
Journal of service management
5
Journal of service theory and practice
2
The journal of services marketing
2
The service industries journal
2
essentials
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A Research Agenda for Service Marketing
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Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
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Contemporary Trends in Marketing : Problems, Processes and Prospects
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Decision : official journal of Indian Institute of Management Calcutta
1
International journal of contemporary hospitality management
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of retailing and consumer services
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Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
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Marketing letters : a journal of research in marketing
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Service business
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Springer eBook Collection
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Studie zum deutschen Innovationssystem
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Studien zum deutschen Innovationssystem
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The journal of business & industrial marketing
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ECONIS (ZBW)
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Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
Saved in:
2
Replaced by a robot : service implications in the age of the machine
McLeay, Fraser
;
Osburg, Victoria Sophie
;
Yoganathan, Vignesh
- In:
Journal of service research
24
(
2021
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10012426765
Saved in:
3
Service robots : drivers of perceived responsibility for service outcomes
Jörling, Moritz
;
Böhm, Robert
;
Paluch, Stefanie
- In:
Journal of service research
22
(
2019
)
4
,
pp. 404-420
Persistent link: https://www.econbiz.de/10012127951
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