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~person:"Kim, Wansoo"
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Gastronomie
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4
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8
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Kim, Wansoo
Jang, Soocheong
67
Lee, Seoki
44
Luca, Michael
28
DiPietro, Robin B.
24
Mattila, Anna S.
21
Han, Heesup
20
Line, Nathaniel D.
20
Jin, Ginger Zhe
18
Kim, Woo Gon
16
Krueger, Alan B.
16
Kim, Jong-Hyeong
15
Cho, Meehee
14
Guéguen, Nicolas
14
Hanks, Lydia
14
Jacob, Céline
14
Koh, Yoon
14
Lynn, Michael
14
Hyun, Sunghyup Sean
12
Lee, Jungmin
12
Ryu, Kisang
12
Sharma, Amit
12
Song, Hanqun
12
Bruwer, Johan
11
Campbell, Jeffrey R.
11
Gautier, Erwan
11
Hua, Nan
11
Kim, Eojina
11
Alonso, Abel Duarte
10
Bonn, Mark Andrew
10
Brewster, Zachary W.
10
Hwang, Johye
10
Hänssler, Karl Heinz
10
Kim, Seongseop
10
Kimes, Sheryl E.
10
Lee, Kyuho
10
Namkung, Young
10
Park, Kwangmin
10
Susskind, Alex
10
Tang, Liang
10
Jeong, EunHa
9
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The service industries journal
3
International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
8
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1
Moderating role of a priori customer-firm relationship in service recovery situations
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 59-82
Persistent link: https://www.econbiz.de/10009427710
Saved in:
2
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
3
The impact of advertising on patrons’ emotional responses, perceived value, and behavioral intentions in the chain restaurant industry : the moderating role of advertising-induced...
Hyun, Sunghyup Sean
;
Kim, Wansoo
;
Lee, Myong Jae
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 689-700
Persistent link: https://www.econbiz.de/10009130536
Saved in:
4
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
;
Ok, Chihyung
;
Gwinner, Kevin Patrick
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1139-1157
Persistent link: https://www.econbiz.de/10003996853
Saved in:
5
Contingency variables for customer share of visits to full-service restaurant
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 135-147
Persistent link: https://www.econbiz.de/10003964246
Saved in:
6
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
7
The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
2
,
pp. 227-244
Persistent link: https://www.econbiz.de/10003852939
Saved in:
8
Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
26
(
2009
)
8
,
pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
Saved in:
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